Divani Caravel

Die Lobby wurde kürzlich renoviert, die Zimmer hingegen sind sehr alt und erinnern an eine Pension in einer chinesischen Kleinstadt aus dem letzten Jahrhundert. Sowohl im Hotel als auch draußen gab es Kakerlaken; ich rate Reisenden daher, ihre Unterkunft sorgfältig auszuwählen.

Das Hotelzimmer war furchtbar, die Schalldämmung war miserabel! Wir bekamen sogar ein Zimmer mit Blick auf den Aufzug, was die ganze Nacht über unglaublich laut war! Der Preis von über 2000 RMB entspricht dem eines Zimmers für 200 RMB in China.

Ein sehr schöner und angenehmer Aufenthalt. Das Frühstück war reichhaltig und abwechslungsreich. Der Service war zufriedenstellend, allerdings wurden die Kaffeekapseln nicht täglich aufgefüllt, was angesichts des Hotelstandards schade und etwas geizig war.

Good location Nice service 👍 I had really unforgettable experiences there . Highly recommended!💛

Very good view intge top of the building, also ,the staffs are good service, I am very happy to live this hotel

Excellent services and facilities. Highly recommended. Would definitely stay there again

Disappointing Experience at a 5-Star Hotel Unfortunately, our stay at Divina Hotel did not live up to what we would expect from a 5-star property. There were several small but important details that made the experience disappointing. The room only provided instant coffee sachets, with no complimentary water. We were told that Divani cartons are provided on the first day, but we did not receive any. Instead, we were informed that everything in the minibar/fridge was available for purchase. The toiletries were also empty, including the shampoo, conditioner and lotion. When we raised this, we were told that we should have contacted Reception rather than Housekeeping. However, there is an option to contact Housekeeping directly, and regardless of which department is contacted, these basic amenities should have been checked and replenished before the room was made available to guests. Our room, 348, also had the sofa already opened out as a bed. As there were only two of us staying, this meant we effectively had no sofa to sit on. This was particularly inconvenient and seemed unnecessary. The bathroom had no exhaust fan, meaning the mirror became completely fogged after using the shower. There was also no bathtub, which may not be essential, but is something we would have expected given the hotel’s 5-star positioning. Another concern was the lack of lift security. The key card was not programmed to restrict access to our own floor, meaning anyone could access other levels. For a 5-star hotel, we would expect better security and key-card access controls. There was also no Netflix, Prime Video, Disney+ or other streaming services available on the TV, which is increasingly standard in modern hotels. Finally, the in-room tea selection consisted only of black tea, with no herbal tea options. Individually, some of these issues may seem minor, but collectively they made the stay feel much less than what we expected from a 5-star hotel. The biggest disappointment was that many of these are basic amenities and service standards that should be addressed without guests having to repeatedly contact different departments. Overall, we expected a much higher level of attention to detail and guest experience from Divina Hotel.

This hotel is simply fantastic—a perfect blend of class and fun. The rooftop pool is truly one of a kind. But let’s be honest: great pools and magnificent chandeliers don’t create world-class hospitality. People do. From Marios and Brian to the rest of the incredible staff, everyone greets you with a genuine smile and makes you feel like a king in his castle. Their professionalism, warmth, and authentic care for every guest are what make this hotel unforgettable. In a world where AI is becoming part of everything, experiences like this are a reminder that genuine human kindness and exceptional service simply can’t be replaced.

The hotel was clean, with with excellent service. Just a little far from the main centre for walking on hot days. - about 30 minutes, but fine in cooler weather. However, only a short walk to the hop on hop off bus stop & taxis were not expensive, about €7.