Kaifeng AITCHONE Hotel

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

到酒店的時候沒有我們想要訂的房間了，因為有優惠卷，還想在網上定，前台熱情❤️解答幫忙做了升級，入住很滿意，停車方便而且免費去景區也很近，酒店的洗護用品好用而且味道也很好聞。酒店各個方便都挺好的，衞生大體上也不錯，細節上在仔細一些就更好了。會推薦給大家入住，值得選擇。

先誇： 裝修很新，簡約高級的那種，沒有裝修的味道，親子出遊太友好了，訂雙床兩個床可以拼在一起！切記帶孩子訂雙床！前台熱情有禮貌，金凱人就會站起來微笑服務，再誇誇禮賓，每次進來禮賓都會幫忙拿行李開門之類的，這已經到五星的水平了，滿意滿意滿意，性價比超級高。 再批評： 可能我們這層都是帶孩子的，有點兒吵。房間隔音很好，但是房門隔音有點兒差，大早上的路過人説話的聲音和打掃房間衞生的工作人員聊天都能聽到，所以睡懶覺的儘量準備個耳塞 綜合而言十分的不錯！