Emotions by Hodelpa - Juan Dolio

Necesita mejotes almuadas

服務很不錯

1. When I arrived at the hotel around 2:30pm I was told I couldn’t check in unless I pay $10 for adults and $5 for children or just wait at the lobby till 3pm for check in. Then reservations for la carte restaurant had to be done at 8pm. When you go to the office to do the reservation for the restaurant the line is pretty long. The best restaurant they had was the Mexican & the Dominican restaurant very good food.The buffet is very small not a lot of food. The quality of the food is not that great. also not enough staff in the buffet. The shows they have are not that great they are very boring.once it’s 2am there’s no water running they shut it off. They should change management, they need to hire more people.the hotel is pretty, but I won’t stay there again.

👎The hotel have one buffet only and limited variety of foods. 👎 The comunication to the hotel reception is practically imposible before to arrive. Long time to answer WhatsApp message, and when someone write back , leave the conversation without solve the issue… 👎 The process to make a reservation to its 3 restaurans need to improve …. Is allways full, you need to reserve in person at 6:50 Pm for enjoy the restaurant the next day… That was my personal experience.

The only thing is that they should put motors in the pools so that the water stays cleaner since the filters are always turned off.

I honestly never complain about anything and I never do reviews for anything however if this review can help at least one person not waste their money then I’m ok with it. I’m Dominican but I live in the U.S and I decided to stay here with my family and spent over 1k for 4 nights which is a decent price for a “good” resort and this resort is FAR from being good. Their food is TERRIBLE, nothing tastes decent. On top of that we saw a cockroach walking around the food in their snack bar by the beach which had burgers, French fries etc (food tastes disgusting by the way and uncooked) . The beach is dirty we even found broken glass in the sand. They have a kids club and both times I tried to go during their alleged open hours it was closed. I honestly would not recommend it at all.