Trinidad Suites Johor, Trademark Collection by Wyndham

V disappointed. Went to stay for 2 nights on a studio room. The room cleanliness was ok , bed and pillows are decent too. Staff are very friendly and helpful. Everything was good until the 2nd night when we back from outside , and we are not able to access the room through key card , apparently there door has some faulty and no technician was around. The staff asked if we are planning to go out again or just stay in room ? We felt extremely uncomfortable and scary to stay in broken door room, so my friend asking if there is room available to change. 20 mins later the staff came back and said we can shift to another room exact same type at level 1. We are totally fine , after shifting everything to new room , we realize the amenities differences with what we had in our original room. It come with a super small non smart TV without any channel which is really unpleasing as we lost the only in room entertainment which we both enjoyed every night in our staycation. So my friend call to check with front desk and the front desk claimed that all their amenities are the same , the one we had in our original room was the unique one ! What ?! We got forced to change the room because of their door faulty and they gave us a worse room compare to what we originally had. The entire stay has totally become too disappointing and I don’t think I will ever visit again!

The counter staff was polite and helpful. my family likes the hotel and the breakfast.

Large and spacious room equipped with dining and living area. The kitchen comes with basic utensils and induction stove. Bring your own pots and pans if you want to cook

The hotel is very clean. Near restaurants next to the waters. There is a nice Muslim restaurant beside the hotel. Nice walk along the water line.

This was our 2nd stay here. We love to stay here as it is very convinience & peaceful with excellent views of the harbour. Nice room & friendly staff. Looking forward of staying here again.

- Very clean studio room. - Strong water pressure in the bathroom. - No room slippers /toothbrush provided, may be the hotel will provide if asked (which I didn't). - Very pleasant hotel reception staff & very smooth check-in experience. - The hotel asked for MYR100 deposit (if pay by cash, it can be refunded upon checkout, if pay by credit card, refund will be in a few days). - Plenty of basement parking.