Trove Johor Bahru

Trove Johor Bahru Bewertungen

Trove Johor Bahru

Jalan Dato Abdullah Tahir, Taman Abad, Johor Bahru, Johor, 80300, MalaysiaHoteldetails anzeigen
Trove Johor Bahru
Trove Johor BahruTrove Johor BahruTrove Johor Bahru
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.1/5
Sehr gut
681 Bewertungen
Verifizierte Bewertungen
Lage4.3
Ausstattung3.9
Service4.1
Sauberkeit4.0
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Alle Bewertungen(681)
Positive Bewertungen(615)
Bewertungen mit Fotos/Video(185)
Ausgezeichnete Lage(113)
Köstliches Frühstück(45)
Große Zimmer(35)
Zu laut(21)
Köstliches Buffet(19)
Ausgezeichnet für Geschäftsreisen(11)
Großartiger Ausblick(8)
Hat Familienzimmer(5)
Negative Bewertungen(66)
Zuhry Ali
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Business
25 Bewertungen
3.7/5
Gepostet am 21. Jan. 2025
Stayed few times here overall was good, make sure to ask for the room facing the city instead of the abandon building next to it
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celesteee
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Pärchen
23 Bewertungen
4.7/5
Wunderbar
Gepostet am 21. Jan. 2025
the room we got the toilet was choke but thankfully the staff allowed me to change room so the service was not too bad & the area was v easy to travel as well.
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Antwort der Unterkunft: Dear celesteee,Thank you for your feedback. I apologize for the initial issue with the toilet but am glad our staff could assist with a room change. Happy to hear you found our location convenient. We look forward to welcoming you again!Best Regards,Felix KahGeneral Manager
Anonymer Benutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Familie
32 Bewertungen
3.0/5
Gepostet am 14. Jan. 2025
Not bad for a room at $60 per night. Their housekeeping seems to be very slow. At 3pm check in, most of them rooms were not clean up and ask us to accept lower floor rooms. I have requested for high floor but need to wait 1-2hrs later. Room for improvement to fix your lighting brighter as toilet is too dim to see properly. Not all lift card access is working. Some lift don’t even need to tap to go up. Not very safe as anyone could just go up.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the lift access issue, which was an isolated incident that has since been resolved. Regarding your room request, we strive to accommodate all guest preferences, and we're sorry for the delay. We also appreciate your comments about lighting and will work on improving that. Your experience is valuable to us, and we look forward to serving you better on your next visit.Best Regards,Felix KahGeneral Manager
Teo Yu Pang
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Jan. 2025
The location of the hotel is very strategic and it is near to food courts. There is water filterin the room👍
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Antwort der Unterkunft: Dear Teo,Thank you for your feedback! We’re glad you found our location convenient and enjoyed the water filter in the room. We hope to welcome you again soon for another great stay.Best Regards,Felix KahGeneral Manager
Pichu
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Jan. 2025
The room is very clean and spacious. Check in and out was fast and easy with the friendly staffs! The only thing I will suggest is to change the curtain railing, because the curtains can't cover up completely and the sunlight will shine in. Nevertheless, will still stay here for my next trip!
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Antwort der Unterkunft: Dear Pichu,Thank you for your wonderful feedback! We’re delighted you enjoyed the clean and spacious room, as well as the friendly service. We appreciate your suggestion regarding the curtain railing and will look into improving it. We look forward to welcoming you back on your next trip!Best Regards,Felix KahGeneral Manager
Anonymer Benutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
3.2/5
Gepostet am 7. Jan. 2025
View from my room is perfect, but unfortunately, we discovered a wet, used towel hanging on the door.
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Antwort der Unterkunft: Dear Valued Guest,We sincerely apologize for the oversight in room preparation. This is certainly not the standard we aim for. We have informed the housekeeping team to ensure such incidents are avoided in the future. Thank you for bringing this to our attention, and we hope to provide a better experience on your next visit.Best Regards,Felix KahGeneral Manager
Anleyn
Familiensuite
Aufenthalt im Nov. 2024
Familie
9 Bewertungen
4.2/5
Sehr gut
Gepostet am 16. Dez. 2024
Location not too bad. Amenities are not much. Booked a family suite. Common room sink choked. Master room shower doesn't have hot water, only bathtub has hot water supply. No mineral water only water dispenser. Breakfast choice average. Overall, not so bad.
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6/11
Antwort der Unterkunft: Dear Anelyn,Thank you for your feedback. We apologize for the issues with the sink and shower; we’ll address them promptly. The water dispenser is provided for the convenience of our guests and is an eco-friendly alternative to bottled water, and we’ll continue to improve our breakfast offerings. We’re glad you had an overall pleasant stay and hope to welcome you back soon.Best Regards,Felix KahGeneral Manager
Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Dez. 2024
Hotel is clean and the family suite was a good fit for our family of five. Decent breakfast with good variety of choices. There is bath tub too.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind words! We're delighted to hear that the family suite was a good fit for your family and that you enjoyed the breakfast and amenities. We hope to welcome you back soon for another wonderful stay.Best Regards,Felix KahGeneral Manager
Anonymer Benutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
3.7/5
Gepostet am 23. Dez. 2024
It was a pleasant stay, with a great location as it was close to the city center and cafes. The staff were all in attending to our requests and the check in and check out were fuss free. However, the condition of the room and amenities were pretty old and run down. Would be great if they can spruce the place up. Quite a pity
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Antwort der Unterkunft: Dear valued guest,Thank you for your feedback! We're glad you enjoyed our location and the service from our staff. We appreciate your comments on the room condition and amenities, and we are constantly working to improve our facilities. We hope to have the opportunity to welcome you again with an even better experience in the future!Best Regards,Felix KahGeneral Manager
Gastnutzer
Executive-Deluxe-Zimmer
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
3.7/5
Gepostet am 22. Dez. 2024
Location is good. It’s near KSL. The room is clean. The basin is choke & water heater not working. I made 1st call to the counter & waiter 30 mins but no one came. I made 2nd call den service guy came in 30 mins. Buffet spread is good.
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Antwort der Unterkunft: Dear valued guest,Thank you for sharing your experience. We’re glad you liked the location, room cleanliness, and breakfast spread. We apologize for the delays in addressing the issues with the basin and water heater. Your feedback is valuable, and we will work to improve our service response times. We hope to welcome you again soon!Best Regards,Felix KahGeneral Manager
Sunnie Genevieve
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Jan. 2025
Very close to KSL & hotel was clean! Had huge space as well and aircon was good too! Provided free parking & also there was a water dispenser inside the room.
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Antwort der Unterkunft: Dear Sunnie,Thank you for your kind feedback! We're delighted you enjoyed the spacious, clean room, efficient air conditioning, and convenient location near KSL. It's great to hear you appreciated the free parking and in-room water dispenser. We look forward to welcoming you back soon!Best Regards,Felix KahGeneral Manager
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Pärchen
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 12. Jan. 2025
Tis is my 4th time in Trove hotel..no complain..all good..recommended these hotel
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your continued support! We are thrilled to hear you had another great stay with us. We truly appreciate your recommendation and look forward to welcoming you again soon for another excellent experience.Best Regards,Felix KahGeneral Manager
Timothy Yeh Jun Wen
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Single
3 Bewertungen
3.5/5
Gepostet am 5. Jan. 2025
Clean room good location_____________________________________________________________
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Antwort der Unterkunft: Dear Timothy,Thank you for your feedback! We’re happy to hear you enjoyed the clean room and our convenient location. We look forward to welcoming you back for another great stay!Best Regards,Felix KahGeneral Manager
Anonymer Benutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2024
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Jan. 2025
Honestly goood hotel so please stay got it during promotion oferalll all is well
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind words! We're thrilled to hear you had a great experience with us. Keep an eye out for future promotions, and we’d love to welcome you back for another wonderful stay.Best Regards,Felix KahGeneral Manager
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 30. Dez. 2024
Pleasant transaction and hassle free...affordable at good price and staff were friendly upon check in..
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for your positive feedback! We're glad to hear that your check-in experience was smooth and that our staff made you feel welcome. We look forward to hosting you again for another pleasant stay at a great value.Best Regards,Felix KahGeneral Manager