Vienna International Hotel

The hotel is slightly far from eateries, but getting a Didi in the area is very convenient. The room is spacious and equipped with smart features, but cleanliness could be improved. We found leftover cupcake baking paper on the floor, and tissues were stuck to the wall. The staff at check-in were unfriendly and impatient when answering questions. At the breakfast restaurant, the staffs were more focused on chatting with each other than attending to customers. However, the receptionist the next morning was attentive and addressed our needs well. On a positive note, the bed was comfortable, and we had a good night's sleep

The room is spacious and clean, in front of the hotel got convinient store

這家酒店很新，設備高級又舒適性佳，例如：有智能化控制燈光窗簾應音樂等設備，鏡面有放大和燈光，這些都比一般酒店來得新穎舒適。值得特別一提的是服務熱忱和接納批評建議的雅量和立馬改進的執行力。4/10 至4/22 ，我們四人在這間酒店住了兩晚，第二天早上下了小雨，酒店提供的免費接駁到九寨溝景區的服務有些混亂，我們對酒店提出改進意見，隔天早上就看到具體改進了。另外，房間的洗臉盆會滑動，我們反應給酒店，下午從溝口玩回來就發現已經用硅利康固定好了。新酒店難免有些工程上的小毛病，但酒店的處理值得讚賞。此外，前台值班的員工也很熱忱服務，主動幫忙訂大巴車位，還貼心給兩瓶水。這間酒店值得推薦。