Ocean Spring Resort Chengdu - MGallery

Overall very good experience.Nice for big family with kids and elderlies.Relaxing pace and lovely ambience.Specially highlighting staff named Taylor and 小陈 who are attentive and professional. Love how genuine are them when communicating with the guest.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

The hotel is very beautifull. All staffs in hotel are very kindly and enthusiastic. I will come back in further.

簡直不要太棒了 雖然酒店距離成都市區比較遠，但是走新通的那條高速，真的南門一個小時就到了酒店以別墅為主，很多獨棟的別墅，我們這次住的是豪華大床房，房間面積很大，還有陽台 下午到了後先去拍了寫真，然後喝了蓋碗咖啡，再去騎了自行車，然後才去泡的温泉，室外温泉估計得有十多個吧，不怕下餃子，池子也很乾凈，還有個紅酒池呢，有漂亮小姐姐在拍照，就沒有下去泡 晚上就在酒店解決的晚餐，很多人都定的羊肉火鍋套餐，我們簡單吃了點，就在酒店遛彎兒了，環境是真的好啊，太適合散心了，晚上還約了沙療，第一次體驗，很舒服，解壓 第二天的早餐自助也是很不錯的，西式中式，應有盡有，推薦麪條，肥腸鹵子太好吃了，下次還會約姐妹一起來的

冬天想泡温泉在網上看到這家温泉酒店還不錯😄入住期間管家全程在線為我們提供了很棒的入住體驗，房間安排的非常合理住的很舒服，房間整體都是新中式的風格非常愜意。前台介紹套餐內容十分清晰，早餐味道不錯選擇種類多，鮮榨果汁很好喝管家該還貼心的幫我問了配方退房時候餐廳小段還幫我們打包了兩杯哈哈😃酒店其他員工也是非常熱情，服務很周到！😋總體來説這家酒店還是很推薦的，有機會一定再去！

週末這家温泉酒店，簡直是身心放鬆的絕佳去處！從踏入大堂的那一刻起，熱情的服務和舒適的氛圍就讓人感到賓至如歸。温泉水質純凈，泡在其中感覺全身心都得到了釋放。酒店的客房設計時尚，睡眠舒適度十足。更令人驚喜的是餐廳的料理，美食味道絕對令人讚不絕口！在此推薦給所有尋找輕鬆假期的朋友們，這是一家不可錯過的温泉酒店，強烈推薦！ 衞生：乾淨清爽 設施：完善，健身房，棋牌室，桌球室都好好👍 服務：親切友好，下次還要來