Xana Hotelle (Jinan Shandong University) Bewertungen

I recently had the pleasure of staying at [Hotel Name], and I must say it was an exceptional experience from start to finish. This hotel truly deserves a five-star rating for its outstanding service, luxurious accommodations, and attention to detail. Upon arrival, I was greeted by the warm and welcoming staff who made me feel right at home. The check-in process was seamless, and I was impressed by the efficiency and professionalism displayed by the front desk team. They went above and beyond to ensure all my needs were met and provided helpful information about the hotel's amenities and nearby attractions. The room I stayed in was nothing short of magnificent. It was spacious, elegantly decorated, and meticulously clean. The comfortable bed and high-quality linens guaranteed a restful night's sleep, while the well-appointed bathroom with its luxurious fixtures added a touch of indulgence to my stay. I appreciated the attention to detail, including the complimentary toiletries and the daily housekeeping service that kept everything in pristine condition. One of the highlights of my stay was the exceptional dining experience. The hotel's restaurant offered a diverse menu of delectable dishes prepared by talented chefs. The food was simply outstanding, and the attentive waitstaff ensured that every meal was a memorable one. I also enjoyed the cozy ambiance and breathtaking views from the restaurant, which added an extra layer of enjoyment to my dining experience. The hotel's amenities were equally impressive. The well-equipped fitness center allowed me to maintain my workout routine, while the relaxing spa provided a tranquil escape from the hustle and bustle of everyday life. The concierge service was incredibly helpful in arranging sightseeing tours and providing recommendations for local attractions, ensuring that I made the most of my time in the area.

The hotel is quite clean and really value for money. It is in the city centre, very convenient to all the tourists place.

The staff was very welcoming and very helpful too. The room was beautiful and very clean. I'd definitely book it again. It's in a great location with reserved parking too.

Very helpful staff, despite the fact that most of them do not know a word in English. Pleasant and clean accommodations

Friendly staffs, located near the university. There are several restaurants nearby but no coffee shop. Facilities are completed, I like the music show very much. The cleanliness is ok, they can make it better.

The service and amenities were ok. No problems to report

Very nice

all was good except breakfast was chinese style

前台服務態度非常好 入住給免費升級了房間🫡員工都很熱情 有問題立即給解決 房間整潔打掃的很乾凈 酒店地理位置也很好 附近不到一公里就是商場 。距離大明湖趵突泉也都很近 出門坐公交就可以直接到達 酒店還非常貼心的給準備了出行攻略 濟南熱門景點都有小標簽 需要的話前台直接領取就行🥳 下次來濟南還住這一家

非常滿意的一次體驗，酒店雖然陳舊，一樓走廊有點潮味，但抵擋不了前台小哥哥小姐姐的熱情服務，非常體貼，贈送袋子裝東西，晚上回來晚時還免費幫忙升級房間，睡的特別好。

服務很好 工作人員都很熱情 説話超有禮貌 而且很貼心看到我們帶了小朋友專門給了小朋友的洗漱用品，酒店位置也很好出行都很方便 ，房間和大廳都很乾凈整潔 住的很舒心

過年期間貴就算了可這家店刷新了我之前對希岸的認知啊。房間舊就算了關鍵是得乾淨啊，地上滿是渣渣、毛絮，桌面上枱燈旁一層薄薄的灰，暖氣片子上也是灰，好歹還得把地掃乾淨嘛，面子活兒得搞乾淨吧，他們是一點也不在乎啊。還有那個破門是一點也不隔音啊，衞生間還反味兒，一進衞生間就是臭下水道味，我都不敢開衞生間門

房間不大但是夠用。最重要的是，停車位很少，來了後説沒停車位，去對面停車場，可裏面有空停車，説是消防車道不能停，結果對面停車場就能停幾個車位，繞了一大圈，終於在兩個十字路口外停下了車，距離的話到不遠，也就4，500m左右吧。。。晚上回來後發現我們説的那個空停上了車。一樓走廊不知道為什麼好像可能下水道漏了一股惡臭，因為之前希岸都是有香薰的味道。整體感覺就一般吧。

辦理入住很快，房間舒適還乾淨，價格不貴，環境也不錯，入住首選，酒店服務非常好，出入也很方便，設施方便，服務好的沒話説，主動給我們升的豪華房間，下次一定還會再來!