Holiday Inn Resort Jekyll Island

Our stay was good. Liked the hotel overall. The room was spacious enough. Enjoyed the closeness to the beach.

We had a wedding here and the staff was awesome!! Service was great!! Great location and amenities are great!!

From the moment my wife and I stepped into the lobby of the Holiday Inn Resort Jekyll Island, we knew we were in for something special. The atmosphere was inviting, and Kimberly at the front desk set the tone for the entire stay. She greeted us with a big smile, made check-in a breeze, and happily answered every question we had — even though we arrived an hour early. No stress, just Southern hospitality at its best! Our room was spotless, spacious, and incredibly comfortable. The bed and pillows were so cozy, it felt like sleeping at home — maybe even better. And that ocean view? Absolutely stunning. Waking up to the sight and sound of the waves was pure bliss. The resort’s amenities were top-tier. We spent time lounging by the pool and soaking in the crystal-clear hot tub — perfect for unwinding. But the real highlight was 24 Coastal Bar & Grill. The food was fantastic — we sampled the pizza, buffalo shrimp, and pork wings, and everything hit the mark. Huge shoutout to Michael (the manager) and our amazing servers, Jenn and Loni, who made every meal feel like a VIP experience. Evenings were our favorite — sipping drinks by the fire pit, enjoying the coastal breeze, making new friends and just taking it all in. It was the kind of peaceful, memorable escape we’d been craving. The Holiday Inn Resort Jekyll Island exceeded every expectation. From start to finish, it was a perfect weekend getaway. We’re already counting down the days until our next stay!

I had a reservation for a king ADA mobility accessible room what I got was a queen bed and a room for hearing impaired. I mentioned this upon check-in and the front desk person didn’t seem to care and said he didn’t have any other rooms available. I mentioned that I needed a bathroom with the bars and got a bathroom with just one bar next to the shower. Then I used the shower and water just shot out of the handle. I thought that water must be going into the wall since it was just pouring out in all directions. When I get out and look at the outside wall of the bathroom it was soaked and the rug was wet. Who know if that room also had mold. I did go back to the front desk and complained to Valerie the assistant manager. Luckily we were only there one night as it was just a pit stop for us. It was not enjoyable. The back access is amazing and they have plenty of parking. There was an odd smell in the morning which may be due to a nearby paper mill. We ended up getting a refund for the room, but it’s really disappointing that a person with disabilities has to go through this. It’s shameful that there was such a lack of empathy from the front desk staff upon check-in. We had reserved the right room. You shouldn’t be allowed to change an ADA room reservation.

Love it but the fact that you can only check in @ 4:00 is not cool for the money I understand that they have to clean rooms between check out but should have more staff cleaning but love the place and the stay

The staff was great (at the front desk and the restaurant). The location was amazing. We’ll definitely be back!