Ramgarh Lodge, Jaipur – Ihcl SeleQtions

One of the worst hospitality ever experienced. Nothing like TAJ Experience was felt. 1) Extremely understaffed. 2) No power backups. Property gets pitch dark at times of power outrage. 3) No FIRST AID available. Given the remote location of property. It is must to have inhouse. 4) No local activities which generally all TAJ IHCL properties have for recreation. 5) Spider in our plate & the waiter behaved like as it was a normal routine. 6) Mr. Jagat Singh- GM at property. He is highly unempathetic person. So for the people, who want to know further. I am going to elaborate on these points one by one below now. Above was a pointer summary. I booked TAJ IHCL RAMGADH LODGE for 3rd Janurary 2025 - 5th January 2025. We were 2 couples with our kids ***** with us, in all making us 8. The whole intention was to have a enjoy a comfortable weekend with family & friends. EXTREMELY UNDERSTAFFED a) There is absolutely no one majority time of the day at front desk. There is no bell placed so that we can call them, if we are near front desk / common areas. Just keep looking out for them or call them by entering staff areas like kitchen etc.. There were only 4 or 5 rooms occupied out of 14 rooms. Still the situation was so pathetic that you will feel, it is more comfortable not to ask. b) After 10pm. The property literally runs on 2 people. One gaurd at the main door & one attendant who sleeps in the kitchen. The reception phone line gets transferred in kitchen. Now he is responsible for ROOM SERVICE, FRONT DESK, KITCHEN, SECURITY SURVILLANCE, GUEST ANEMITIES etc... Multi profile job, which he fulfills by sleeping. Will attach image. c) During lunches, there are already a very few waiters / helpers. Struggling to serve us to the best they can but unfortunately failing to do so. It took us 3 hours just to get through the lunch. The service is so slow that literally we stopped ordering food as it was not coming in on time. By the time vegetables came, breads got cold & vice versa was happening. Now my earnest request to TAJ is, if your property is running under so stress, why are you still inviting walking guests during the day for lunches?? There was a 25 people lunch who were comfortable getting served but we as IN HOUSE GUESTS, had no preference. Like are we expected to move out of property for our meals?? NO POWER BACKUPS Being given the property is located in such a remote area, it is normal to expect power outrage. a) Now being winters, day are short. It was around 7:30pm & sun had already set. Our kids were playing in the garden. Suddenly the power goes out. No we are in ZERO VISIBLITY. PITCH DARK- and to my nightmare, i am unable to even see them where they are in that darkness. Kids started screaming terribly as even they got scared. Thank to god, that light came in 10 seconds, so then i could grab them. Else it was nothing less than a heart attack moment for me. b) Next day morning i was in bathroom. Just stepped out of shower. Now the B

Beautiful location , amazing staff , brilliant hospitality and hence Wah Taj !!! My 5 year old boy , my wife and my old parents enjoyed Sevice thoroughly . A peaceful location surrounded by mountains and greenery . We would love to visit again and thanks to reception , kitchen , housekeeping , security and everyone ! We will definitely visits again !

If you want all your stress to fade away, if you want to experience some old world Rajasthani hospitality, and you wish for some moments to cherish, you must plan a stay at Ramgarh Lodge! We had a most fantastic experience during our time there! Ramgarh Lodge is situated on the barrage just next to Ramgarh Lake, once India's largest *** made lake, which even supplied water to the city of Jaipur. The lake is dried out now, but it is mind boggling to imagine such an enterprise was conceptualized more than 150 years ago. The accommodation is splendid. The room was very well appointed, spacious, well lighted and extremely comfortable. The hills were right there, so you can understand how superb the view from the balcony was. If you are on the other side you would have a view of the lake area and the hills in the distance, but from our side it was just the hills in the east which were very near. We could only imagine how pretty the view would be in the monsoon with all the vegetation in full splendour and the rain water rushing down the gorge. The hospitality was top notch! We were welcomed with refreshing cinnamon tea and didn't even realize when the check in got done. We met Shaurya at the Front Desk, who was not only genuinely courteous with the warm hospitality, that is rarely seen nowadays, but who also did an impromptu narration about the history and surroundings while we strolled around the lobby and the Chital Bar. Needless to say, it was an extremely engaging start to our stay! We lunched outside in the garden. The mild winter sun, the hills rolling away in the distance, the vast expanse of the lake in front, the backdrop of the European style lodge, made for a very soothing yet extraordinary experience. We were attended to by Gyan Chand Ji who has been at the property for considerable time so he was the best person to share stories and point out the sights while we ate. The lunch and dinner, which we had under the stars, with a slight wintry breeze as accompaniment were terrific. At dinner, Gyan Chand Ji even surprised us with a platter of fresh beetroot kebabs and then even more unexpectedly with a chocolate mousse cake, both of which were complimentary. The cake was an apt finish to a Valentine's Day dinner! Breakfast was excellent. Every hot dish that they made, from pooris to dosas were delicious. The omelettes came out just right and the masala tea was perfect. The fresh cut fruit from the Lodge's garden was something to relish. The chef and members of the staff checked with us during breakfast and took our feedback. Of course, we had nothing to share but our appreciation. I must add that every member of the staff right from the security to everyone at the Lodge were superbly courteous! Maybe you should visit Ramgarh Lodge for the hospitality alone! The previous day, we had taken a look at the vegetable garden at one end of the lawn. Rows of vegetable and fruit plants greeted us. Guests are indeed fortunate to have organic, fr