Om Palace Hotel

made to stay in some other nearby hotel on the pretext that it's their extension branch with a different hotel name. Room size was just 9ft x 9ft.... such a small toilet it's difficult to even turn around. TV was out of order. Heavy sound disturbance from adjacent rooms because of hopeless toilet ventilation.

Dear Team, I hope this message finds you well. I recently stayed at your hotel, and I would like to request a refund due to a significant discrepancy between the room I was provided and the images displayed. The room I was assigned did not resemble the photos shown in terms of size, furnishings, and overall condition. This was a key factor in my decision to book, and unfortunately, the actual room did not meet my expectations based on the representation. Could you please process a refund or assist me with an alternative solution? I am happy to provide any additional information or documentation as needed.

Bathroom was too small and stinky🤢. we changed to another room but the situation was terrible. Even the doors was very dirty. The room was not cleaned after use. The pillow and blanket was also smelling very badly. I had a very bad experience 😰 in this hotel.