Pride Amber Vilas Resort & Convention Centre

The service was superior right from the check in i had to wait for long time and staff did not know which room to be allocated (some other guest came after were given rooms but we were waiting) , and finally after wait of 45 min got the room which was not what i had paid for . They put us in the back side room where as we had booked for garden view. On complaining for room change , Requested to talk to Manager and he did not turnup , another wait for half hr and they try to prepare the room. By the way we did not arrive early as we requested early checkin coz of bad weather n traffic jam. Manager here seems to have high ego or coward , does not want to face or listen to the customer so one can know wht to expect. He just put it onto front desk staff to handle. Food was not so good , so i wished i had better booked some international brand hotel , instead of trying the hotel with some nice traditional look . Poor staff trying to help themselves by running the show , looked like .

Serenity n comfort at its best ! Happy staying here ! Food was upto the mark can be better ! Staff were generous and polite ! Hope to get back to this property again ! Great ambience for marriage purpose location too perfect out of city chaos ! Great stay

The stay was good and rooms are spacious with ample open green space and a swimming pool, a good break from city scape hotels! location is opposite to Chowki Dhani The buffet spread is limited but service at Dinning area was great especially by Ms Sapna, Lokesh and other staff !