Gastnutzer
21. August 2024
Hotel looks unsafe for family, untrained staff, no any importance to customer or guest, at the place of superior 3 bed delux room a small size room allotted with a double bed and a single gadda only. Bed sheet was torn and dirty, blanket was dirty and smelling, room was full of smoking smell, tap and flush was leaking. Balcony was dirty with pan residue. Overall terrible experience. A kind of cheat to customer (us) as we were not able to get refund in case of cancellation. At-least this facility could be provided, so that customer can take decision if found room not as per detail shared will booking.
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