Best Western Jaco Beach All Inclusive Resort

Misleading, when doing my search I input 2 guest but upon arrival I found that my price was for only 1 guest and had to pay double for a mediocre hotel.

We had a great time staying at the resort for 4 nights! Being within walking distance from the beach and from most shopping on Pastor Diaz Ave was ideal. The staff were incredibly friendly and helpful. The food was pretty good, and we definitely enjoyed how they did a different theme every night. Having Alsama Tours on-site to coordinate activities was great as well. Thank you!

Food is very good. Front desk staff very friendly and accommodating. Pool very nice. Entertainment does not include non Spanish speaking people , so we were unable to participate. Had to ask everyday for enough towels and wash cloths.

The pros: The staff was amazing…very pleasant and eager to help. The restaurant staff especially was great (Jelsin E.) Also, our room was clean (although small) and the reception area clean and well maintained. The cons: The pool areas were not maintained or cleaned often. Chairs broken and dirty, cement crumbling, and the area around the large pool it’s not very nice with sparse grass and plastic chairs. Makes the hotel look cheap. The food also was not very good. It was mostly tasteless and some was cold. The snack bar food was absolutely awful. Drinks were watered down. Hotel is understaffed and we had to wait in line at reception every day for bottled water and beach towels. There was no no one on site to help with excursions The main thing that needs MAJOR improvement is the food.

The food options were very limited, lacking in both flavor and variety, with overall average quality. The room was minimally equipped—phones didn’t work, and there were very few amenities provided (no lotion and not many basic product

This property is very generous with their check out time. They allowed us to check out at the appropriate time and also allowed us to stay at the property for lunch and use their amenities until 3pm. The food and drinks options were different every day and they tasted so good. When I visit Jaco again, I am definitely staying here.