Gastnutzer
31. Mai 2023
We were aware of the mixed reviews when we booked but weren't really prepared for the overall experience of the rooms. Like many who booked online, we weren't really sure what we were getting - or if we had a choice. Apparently, the Cliff Hotel has renovated rooms. However, we were in one of the "villas" which is a fancy term of what was really a very dated motor lodge. I can say that our check-in was easy and the front desk staff was very nice and helpful. However, we were disappointed to learn right away that so many of the services here are an up-charge. The gym costs extra, and not a small amount. The pool wasn't open yet which was strange considering the fact that it's so hot. There is a small indoor pool - but that is an up-charge too. We were told that the "sea is open" and we did swim every day. The WIFI was a disaster and barely worked. The signal was so weak that we ended up burning through a lot of our data. The room. Well, the first room had a non-functional air conditioner so the hotel changed our room. However, they don't answer the phone at the front desk so we had to walk there whenever we needed to talk to them. Both rooms had absolutely stunning views of the water. Perched high above the sea, the hotel commands trule stunning views, really. However, the room was a bit of a disaster. The beds were comfortable. I will say that. But, there weren't enough outlets so we ended up having electronics hanging from the bathroom light fixture. The bathroom was also so small that it was impossible to get to the toilet without brushing up against the wet shower curtain. The shower curtain didn't actually fit so our bathroom was perpetually wet everywhere. We were honestly quite disappointed by the room. However, the breakfast was amazing. The food was fresh and varied. The breakfast space was so beautiful with views that made up for the room in some ways. Overall, the staff was so nice to us and tried to do the best they could with the resources at hand. It is not their fault the rooms are so dated as to be barely functional. But, the free parking, great views and breakfast all left us with a smile.
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