The property is good. We liked all of the natural wood accents. The pool is nice. We reserved a king room and they pushed two queens together. The beach is very small but the staff cleans it up in the evenings. There was NO service on the beach or pool while we were there. We had to go get our own drinks. There is a VERY loud bar next door blasting music starting at 10am. The walls are so thin we could hear the conversations in the next room. The shower is open so the rooms are not good except for couples. They ran out of eggs one day and red wine another. The biggest problem is lack of staff. The few that are there try very hard, but they need twice as many people. Our room wasn't ready at 3:00, but if we wanted to check out late they were going to charge us by the hour. They make you sign a document that says if you don't pay for something the staff has the right to take your personal belongings. The toilet by the pool has no seat. They count your towels before they let you check out. There is only 1 restaurant with a limited menu and they're out of many things. Everything we ordered was terrible except the tacos and enchiladas and pizza was ok. If you dine outside, you have to deal with stray dogs begging and urinating on the furniture. Again, the staff that is there was very friendly and working extremely hard, but you can't have 10 people running a 45 room resort during busy season. Bottom line, this place needs new management ASAP.
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