Marina View Guest House

Great clean guest house ideal place for a stay in irvine near Great restaurants and bars with a short distance to walk to town 5star

I liked the place at first; the cleaning staff were nice. I would give a higher star for the property and service overall except the following: Unfortunately, I couldn't get into my room right away due to a "plumbing issue" the first night. This issue returned two nights later with sewage coming up in my shower. The owner/manger seemed nice but then wouldn't return calls/email/messages to me or Travelocity to refund money (for one night that he agreed I could leave early and then the 2nd night when I left due to the sewage in my shower.) I reached out several times to discuss the already agreed-upon refund for the one night and the issue with the sewage for the second night.)

The room would have been good if I had booked a hotel room but I had booked a self catering studio in which I could have my two dogs. Despite five phone calls and various messages via ******* to try to sort it out, most of which went unanswered, we still ended up in an ordinary hotel room which I was told was a ‘studio’. We were allowed to have dogs there, for which I am very grateful, however there were no facilities for self catering and it was a simple, fairly small bedroom with en-suite bathroom. As I said, absolutely fine if that was what you wanted.