Quality Inn Airport - Southeast

I would NOT recommend this hotel! Came from Atlanta and only needed it for 1 night and we were freezing the entire night! Called the front desk 3 times and he didn’t seem to even care! In addition we woke up to snow outside which made it even worse because it had gotten colder!! STAY AWAY

房間不錯。服務可以，要收取按金，刷卡要幾天後才能退還，現金退房時退還。早餐無肉無蛋。

The beds were very comfortable but the deposit was ridiculous and I found a roach in my room. The outlets by the bed didn’t all work and there was a weird smell. The reservation set up is not the best. We had to do a new reservation and was told we had to pay for another deposit for the same room.

We got in late from a 12 hour drive in the cold and icy road. Checking in & out was quick and easy. Staff polite.

The room remote didn't work and the bathroom curtain didn't fit the rod.

The first room they offered smelled like an ashtray. The second room we took was almost as bad but we took it because we were tired. There was a fist sized hole in the bathroom door. There was someone else’s hair in the shower. The shower doesn’t get hot. There were cigarette or blunt burns on the bed spread. The air conditioner was off when we arrived so it was hot. The remote was taped together but it didn’t matter because it doesn’t work anyway.

The staff talk like they don't really care about customers

There was nothing we liked about the hotel. The staff was very rude and told us not to destroy his hotel room which was old and dirty. He took a $100 deposit from us and was offended I asked for a receipt. He argued with my elderly mother when she told him that his comments were uncalled for. He wanted to cancel the booking at 11:00pm and told us to go elsewhere we pre-booked for 3 nights and paid in full online. The room was old and dirty, the towels were yellowish and not clean. The bathtub was dirty, the floors were dirty. There was a used tea bag left in the coffee/tea machine. I used one pack of disinfectants to clean the room. There was no security chain on the door it was broken off and the door opened to the outside, I had to use the old chair which was peeling off to jam the door handle to feel safe. Coffee was stale and old, the bagel was stale and hard. We stayed 1 night and checked out. I would not recommend that hotel it wasn't up to par for the price.

The room smelled like maryjane. Would never stay there again!!