Disclaimer: we were not customers. Aggressive. Sarcastic. Lack of social skills. We parked our car close-by in order to access the next-door café. When we returned, a female member of Foyer’s staff had been waiting for us by the bushes. We were confronted with immediate aggression and sarcasm. Evidently, the parking area was designated for country house customers. The indicating sign was small and overgrown with foliage, while the parking area was located directly in front of the next-door café, away from the country house, with no other obvious parking area in sight. Even in conceding that we could have read such signage more carefully, the fact that this woman spoke to us with such immediate hostility and sarcasm, without having any prior interaction with us, reflects disgustingly upon both her and her associated business. We were repeatedly asked “can you read?” and told that our apologies were of no use to her. Anyone with a shed of social skills, much less customer service skills would have known how to politely, but firmly explain to us our wrongdoing. The fact that this woman seemed to have no awareness for how such social practices reflect upon her business, is astounding. She made this sound as if it is a repeated occurrence, in which case I would absolutely suggest that she make updates to her signage, parking spaces, or overall customer service skills, instead of waiting in the bushes to pounce upon and rant at random passer-bys who make small errors.
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