Hotels mit WLAN in Escambia County

The room we chose to celebrate our anniversary week was a gulf-front king suite, and it looked exactly like the pictures. The shower was the largest we've ever had in a Springhill Suites hotel. The oceanfront view was stunning. However, when we walked into our room, there was a very musty smell and I saw water all over the floor around the bed. The culprit was a refrigerator that had iced up and was now defrosting all over our room. As the phone to the front desk didn't work, we went downstairs and reported it and maintenance brought up a different refrigerator, that unfortunately had not been cleaned, but was an improvement over the leaking one it was replacing. Although they offered to give us a different room, we had already unpacked some and decided to wait for the new refrigerator. Maintenance was friendly and cleaned up the water all over the floor. The staff at the morning breakfast buffet was first class, friendly and attentive. Although everything was fresh and plentiful, the selection varies little during our 8 day stay. However, there was something for everyone. There could have been more seating for the number of people who come down for breakfast. We had to wait for seating more than once. The wonderful staff kept us in towels and fresh sheets all week. They were very friendly and efficient and available for everything we needed. After having stayed at several oceanfront resorts over the years, I was shocked and disappointed that Springhill Suites in Navarre has such a poor HVAC system or whatever should control air quality and humidity. There was a noticeable musty smell all week, probably from the water issue mentioned earlier. I reported this to the front desk too. The room was so damp all week that towels never dried. Bathing suits that were dried on the balcony during the day got damp once they were brought inside for the night. In fact, even though I did laundry one day and was bringing home half clean and half soiled laundry, everything was so damp when I packed it that all our clothing, clean and dirty, had to be washed to remove the musty smell once we arrived home. Huge disappointment. I mentioned it to the front desk staff on the first morning there, and again at checkout when I was asked about my stay.

Nur drei Nächte in dieser Unterkunft verbrachte. Sehr schön, sauberes Eigentum. Das Personal war außergewöhnlich freundlich und hilfsbereit. Zimmer sind ziemlich groß und gut eingerichtet. Betten sehr komfortabel und lieben den Spaziergang in der Dusche. Wir müssen ein Kind über uns haben, das gern umher springen wollte und ich denke, es ist verstärkt, weil es kein Teppich auf den Boden gibt. Ich wünsche, es gibt Anweisungen zur Verwendung des Thermostats im Zimmer. Ich glaube, wenn ich die ganze Nacht fangeräusche hätte laufen können, wäre es auf einigen der zusätzlichen Lärme geholfen. Das Gebäude ist in Einklang mit Flugzeug aus dem Flughafen in der Nähe, aber wirklich nicht bemerkt es in unserem Zimmer. Wir waren in der Nähe der Straße über das Krankenhaus, so dass manchmal die Sirenen oder Fahrzeuglärm. Mein einziger wahrer Beschwerde ist, dass ich nicht fühlte, das Frühstück war bis zu den vielen anderen Hotels in der gleichen Kategorie. Obst war nur in einem Tag aus und es war grüne Bananen, die Sie nicht für mindestens zwei Tage essen konnten. Es gibt viele offene Sitzbereiche. Sie haben viele Restaurants und viele Restaurants in der Nähe und der Keller ist ein Block entfernt. Es gibt ein Publix in der Nähe und ein AMC-Theater hinter ihm.

Wir beschlossen, auf der Grundlage einer Empfehlung von unseren Hotelanbefalten von AmEx-Karte hier zu bleiben. Darüber hinaus sind wir nicht sicher, warum alle mittelschweren Hotels in Pensacola so teuer waren alle plötzlich. Wir nahmen am Sonntag ein, 7/16 ca. 7:40 pm. Der Front Desk war kurz, nicht freundlich und war nicht störend, um hallo zu sagen, aber schlug “Name? ! ! !” Wenn es unsere Zeit war, um zu prüfen. Sie schien dick und kümmerte sich nicht um freundlich zu sein. Ich hatte speziell ein Zimmer reserviert, das nicht behindert zugänglich war. Sobald wir angemeldet waren, beschlossen sie uns jedenfalls ein zugängliches Zimmer zu geben. Das Zimmer riecht so schlecht, sobald die Tür geöffnet war, riecht es wie ein Stab. Das Badezimmer war nicht so sauber. Die Gewebe waren ein Mist. Ich glaube, sie versuchten ein Design zu machen, aber sie sahen scheiße aus. Kein Körper war, etc. Eine kleine Seife, um Ihre Hand zu waschen und in der Dusche zu verwenden! Die Dusche war überhaupt nicht sauber und hatte überall MOLD über den alten, schmutzigen Duschegarten. Wir hatten nichts zu sagen, dass die Dame am Front Desk, basiert ok ihre Haltung, als wir angemeldet. Check out war nichts besseres. Es gab drei Frauen, die sich nicht darum kümmerten, dass andere warten, aber eine lange Gesprächsrunde mit einer Dame, die sich auscheckte und ihr dabei half, etwas für ihren Job zu drucken. Als mehrere Geschäftsbesitzer stolz wir uns auf die Art und Weise, wie wir und unser Personal Kunden behandeln. Wir haben auch in zahlreichen Hotels in der Pensacola und des Destin Bereich geblieben und das ist weitgehend eines der schlimmsten Hotels, in denen wir jemals geblieben sind. Die Dame namens Sara hörte auf meine Sorge über die Moll und sagte, sie wird die GM wissen lassen. Sie war mindestens ein wenig mehr besorgt als der Rest des Personals. Nicht sicher, wie andere denken, das ist ein qualitativ hochwertiges Hotel. Vielleicht haben Sie große Hunde, die ich überall gesehen habe. Wir werden sicher nicht mehr hier bleiben. Hilton ist weggelaufen, ganz Geldverschwendung.

When we arrived the front desk agent, whose name I didn’t catch, gave a wonderful greeting when me and my family arrived on Sept 22nd. The room we received was a really nice room with a view of the bonfire pits. The location was a great and only 20 minutes from the beach. After visiting the beach, we stopped at the desk to get food recommendations. Shannon the front desk agent was very welcoming and provided us with a restaurant named bubbas. Shannon made us laugh and provided coupon to the restaurant. We had our 1 year daughter and normally my daughter is shy. However Shannon was able to bring the biggest smile to my baby’s face. The added bonus, Shannon provided snacks for my baby. Shannon is what you’d expect of a front desk agent.

We checked in on Saturday evening, we were told housekeeping would be provided every other day. We did not receive housekeeping Monday so when we returned in the evening, my husband went down to the desk and was given some towels. That's not housekeeping. When we returned Tuesday afternoon, same thing. No housekeeping; room hadn't been vacuumed, trash hadn't been emptied, no replacement bath tissue, no clean towels. No housekeeping. This time I went down to the desk and was offered towels. I asked if housekeeping was still in the building and was told yes so I asked that housekeeping bring towels and bath tissue to our room. Instead, a desk clerk brought some towels to the room. I had to ask again for toilet tissue and was assured the room would be taken care of. We spent the day out Wednesday and when we returned, the bed had been made without the sheets being changed and the trash had been emptied, two clean towels and no clean glasses. We aren't Marriott employees and we, as paying guests, should never be expected to shlep towels and bath tissue to our room. We stayed five days at a cost of close to $1,100 including taxes and this hotel thinks WE should service our room? I'm sure they're experiencing staff shortages, virtually all businesses are but as someone who has spent a lifetime dealing with the public, the cardinal rule of customer service is to first own the problem, apologize, and then correct it. None of that happened. We went down to breakfast Sunday morning. I asked the breakfast attendant if she needed our room number as we had booked the ”Stay for breakfast” rate. She sid it would be okay for that morning but I should stop at the desk the next morning and get a ”card”. I said thanks, I'll do that. When I did stop at the desk on Monday morning to get the ”card”, she had no idea what I was talking about and told me to show my confirmation email to the breakfast attendant. The Monday attendant had no idea what card I was referring to and had no interest in our confirmation email. She said she'd just put us on the ”Breakfast Club” and it's all fine. The right hand has no clue what the left is doing in this hotel. Marriott didn't just drop the ball on this, they succeeded in convincing us that this chain is completely off the list of possible options.

Für einen Kaffee, einen Espresso und zwei Muffins to Go über 20 USD bezahlt. Trotz Hilton Member wegen der Buchung über *********** wirklich das schlechteste Zimmer mit Blick auf den Parkplatz bekommen (ca. 90 Prozent der Zimmer haben mindestens seitlichen Meerblick und das Hotel war in der Nebensaison zu höchstens 50 Prozent belegt). Auf Nachfrage, warum unser Zimmer selbst um 17 Uhr noch nicht gemacht war, sagte man uns, dieser Service wir erst ab der 3. Übernachtung angeboten(wir waren nur 2 Nächte da). Das einzig Positive war das Frühstück, das wirklich lecker war.

This was our first day at the Hyatt and our first trip to Pensacola as we were evacuating for a hurricane. It was such a stressful event but from the moment we arrived at the Hyatt every single staff member was so helpful and courteous. The rooms were clean everything at the hotel was taken care of and we were traveling with pets so that was a big bonus for us. I couldn't recommend them more. Great job Hyatt