Hotels mit WLAN in South Tangerang City

"I recently stayed at DoubleTree by Hilton Jakarta – Bintaro with my family, and overall, we had a good experience in terms of location and dining service. The hotel is conveniently located, and both dinner and breakfast were enjoyable, with a good variety of food and excellent taste. The restaurant team did a great job. However, there are several service points that need serious improvement, especially considering this is a Hilton brand property. We arrived at the hotel around 16:30, yet surprisingly, our room was not ready. The receptionist told us to wait for an additional one hour, despite us paying full price and arriving well past the standard check-in time. This was especially inconvenient because my son was not feeling well and needed to rest immediately. After we expressed our dissatisfaction, the front desk suddenly “found” a room that was ready. Unfortunately, the room did not match our booking preferences. I had specifically booked and paid extra for a high-floor room, but we were assigned a room on a lower floor. When I asked for clarification, the hotel staff mentioned it was an “upgrade.” However, upon checking, the so-called upgraded room was only 4 m² larger and the price difference was merely 8–10 USD compared to the original booking—hardly a meaningful upgrade and not aligned with what we paid for. Additionally, I had included a dinner package in my reservation, but upon check-in, no one informed us about the dinner details. We had to proactively ask for information, otherwise it would have been overlooked entirely. I understand the hotel was at full capacity due to the holiday season, but frankly, this cannot be an excuse for such disorganized service. This is DoubleTree by Hilton, not a standard budget hotel. Proper preparation for peak seasons is expected from a global hotel chain, and this experience fell short of that standard. In conclusion, while I appreciate the dining experience and the hotel’s convenient location, the check-in process and handling of my booking were disappointing. This stay has made me reconsider whether I would return to this hotel in the future."

"It was such a fun experience, the hotel located near supermarket and mall."

"Quite clean and location is surrounded with many restaurants  and food stalls. Staff is friendly"

"So viele Restaurants um die Lage des Hotels. Wir haben keine Angst, in der Nacht hungern zu werden."

"Sie setzten mich auf einen Rauchboden, obwohl ich für ein Nichtrauchzimmer gebeten habe. Der Zigarettengeräusch ist wirklich schlecht und ich konnte nur in der 2. Nacht auf einen anderen Boden wechseln."

"The hotel has seen better days. Cleanliness can be improved. The carpets were not vacuumed thoroughly, some switches don't work. The light in the room was dim and I had to ask for additional desk lighting, which the staff gave. Respectful and courteous staff but the requests had to be made twice before it was acted on."

"Schön, freundlicher Wächter, saubere Toiletten,und gute Aussicht"

"room is spacious, and staffs are all well mannered. only request to the hotel is about the breakfast. I could see lots of small flies on the dinings at breakfast, on fruits, meats .. then I lost my appetite immediately .. need to do some pest control at breakfast, and I also want the hotel to have proper guide line for the venue for the breakfast, they said 1F or 6F , then it needs to be properly informed based on the plan to the guest accordingly."

"Nice hotel. Quite famous with locals to spend their weekends. Only 2 lifts available so might need to wait a bit during peak time. Room size was great with balcony. AC works well and water dispenser available outside hall. Staff was nice check in and out was swift. Breakfast was good with nice food selection and egg station."

"I recently stayed at Swiss-Belcourt Serpong in their Deluxe Double Room for one night. Overall, the experience had its highs and lows. Pros: • The Android TV was a great feature, allowing easy access to streaming apps. • The room itself was spacious, providing plenty of comfort. • The buffet breakfast was decent, with a variety of options to start the day. Cons: • The hotel is located right next to a train rail, so the noise from passing trains was quite frequent and disruptive. • The toilet floor design was problematic. Water didn’t drain properly, resulting in small puddles that made the bathroom floor wet and uncomfortable. While the room and amenities were good, the noise and bathroom issues were disappointing. It’s worth considering if you don’t mind train noise and can overlook the bathroom flaw."