Vitalis Villas

Family of three, we enjoyed our stay there for one night. The meals are so heavy that we could't finish it. Foods are so nice and staffs were friendly. Definitely will come back in the future.

Alles war gut und ausgezeichnet, bis in der Dusche und Toilette das Wasser ausging. Wir hatten während unseres Aufenthalts nie den Luxus, zu duschen. Der Wasserdruck war so schwach, dass selbst das Spülen der Toilettenschüsseln eine Herausforderung war. Meine Schwester beschwerte sich an der Rezeption und mir wurde gesagt, dass die Wartung das überprüfen würde. In der Zwischenzeit bat ich um einen Eimer und eine Schöpfkelle, nur um die Toilettenschüssel spülen zu können. Wir mussten nach dem Schwimmen sogar im öffentlichen Duschbereich am Pool duschen, damit wir uns im Zimmer einfach die Haare waschen konnten.

Die schlimmste Erfahrung aller Zeiten. Zu der Zeit gab es in der Gegend einen Taifun, und sie wollten mir das Geld nicht zurückerstatten. Der Strom wurde über einen Generator versorgt und alle paar Stunden unterbrochen, kein Internet, nichts zu tun. Der Ort ist ein Witz, alles ist heruntergekommen und alt, sie halten sich nicht an die Instandhaltung und in einem unserer Zimmer roch es nach Abwasser, und es wurde nichts dagegen unternommen. Da es durch den Taifun viel geregnet hatte, gab es überall Wasserlecks in fast jedem Fenster und es kam aus den Rissen in den Wänden, die überall waren. Die Steckdosen waren alt und einige fielen aus den Wänden. Die Sanitäranlagen sehen sehr alt aus und müssen wie alles andere repariert werden. Sparen Sie Ihr Geld und gehen Sie woanders hin.

There are way better hotels than this when making your accommodation. There is no running water in the visitors area/comfort rm. You have to use pail to flush the toilet after using it. Need to have a better management to maintain this hotel up to par.

I was skeptical at first since the hotel’s location was unusual compared to the ones that are in the metro, where class and sophistication were the things you normally look for when you book a lovely stay. However, upon check-in to the location, I was amazed with how they give their best to level up their services to their guests! The area as a whole was truly iconic! I was very impressed with the villa we stayed in as it was a massive, I could not believe how big it was for 4 people! The murals on the ceilings were all magnificently beautiful! Their buffet and plated meals were on point! They had a wide selection of food and we all loved them! We were quite blessed as we own the private pool to ourselves that time! We also spent a great time at their other resort - The Vitalis White Sands via their free shuttle transfer. Lastly, the staff were very accommodating, as well as their interns! Great job team! If we were to stay again, we’ll definitely go back in this lovely resort!

We were there on February, a group of 15 -- I paid for 17 pax, but 2 didn't show up -- at the end of our lunch they said they cannot refund for 2 pax that didn't show up, I offered if we can use it as future credit & they agreed (VV does not even offer any credit to their costumers....you have to find a way yourself....)...they also asked us to leave our seats because there's another batch of costumers that need to be seated for lunch....girl, we were only there about 1 & 1/2 hrs yet on our lunch!!!!! ---- literally they were asking us to STAND UP!!!... what did we do?!!!--- VV is VERY DISRESPECTFUL TO COSTUMERS!!!! ----yeah, when we were outside, we saw a bus full of peeps! ---VV, you have to know your NUMBERS & BE RESPECTFUL TO COSTUMERS, we did not come there to pay & sit down for NOT SO IMPRESSIVE KIND OF LUNCH & DISRESPECTFUL SUPERVISORS/STAFF (Oh yeah, you had the lato in the counter but REFUSED to serve it to peeps/you refused to serve it when my husband ask for it, but it was there!).......15/15 in our group agreed that VV is OVERRATED --- prices too much for a little dirty tricks of business!!! GO to other services in the area that are more reasonable ... we don't think VV will be as popular so soon......sorry......