Name: PremierLux Serviced Apartments
Address: 210 Ilford Ln, Ilford, IG1 2LW, United Kingdom, 210 Ilford Ln, Overseas, Vereinigtes Königreich
Rating: 3.3

Haseeb

Apartment zur Einzelbelegung

Aufenthalt im Sept. 2024

Single

1 Bewertungen

2.2/5

Gepostet am 21. Okt. 2024

Albtraum. Feueralarm klingelt um Mitternacht. Der Rezeptionist macht sich nicht einmal die Mühe, sich zu entschuldigen. Es scheint, als hätte jemand im Zimmer gekocht, wirklich? Nur die Lage, ansonsten ist es kein Apartment, überhaupt nicht erstklassig.

OriginaltextÜbersetzt von Google

Asif Mehmood London

Apartment zur Dreifachbelegung

Aufenthalt im Nov. 2024

Pärchen

1 Bewertungen

2.7/5

Gepostet am 25. Dez. 2024

room was not as described in photos. very uncomfortable bed mattresses. customer service was good. no chair in the room. as there was no kitchen but we but food from restaurant and wanted to eat in the room. only option was to sit on the bed and eat.

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Antwort der Unterkunft: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Dez. 2024

Pärchen

1 Bewertungen

3.0/5

Gepostet am 24. Jan. 2025

It’s in very lovely location, but the apartment needs more cleaning… Room rugs so dirty

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Antwort der Unterkunft: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

tayyab ijaz

Apartment zur Doppelbelegung

Aufenthalt im Nov. 2024

Pärchen

2 Bewertungen

2.0/5

Gepostet am 13. Dez. 2024

When i enter in the hotel they say that you have to pay extra 100 pound for no reason even though i have paid already the room charges. When i check out i demand for my 100 pound and then the answer was that “you will receive im your account im next 5-10 working days. I just have question when i have paid my hotel charges already then why i have to pay 100 pounds means that for booking a room you should have 100 pound extra in your pocket. This js totally rubbish please don’t go there and last thing the bed was like they collect that bed from road. I can’t sleep for whole night.

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Antwort der Unterkunft: Dear Guest, Thank you for sharing your feedback. We understand that the security deposit was unexpected, and we sincerely apologize for any confusion it may have caused. Please note that the deposit is a mandatory policy for all our guests and is pre-authorized on the card and it is not a charge, but a hold to ensure security during the stay. We do not collect or charge this amount unless there are damages or other issues upon checkout. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Sept. 2024

Pärchen

3 Bewertungen

2.5/5

Gepostet am 25. Okt. 2024

Accidentally booked the wrong dates. No refund was given at all. 38£ gone with no rearrangements. Pathetic. Do not book.

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Anojan

Apartment zur Dreifachbelegung

Aufenthalt im Sept. 2024

Familie

1 Bewertungen

2.2/5

Gepostet am 21. Okt. 2024

I stayed at this apartment for one night with my family, and it was okay for a short stay. However, the actual experience did not match the pictures. The biggest disappointment was the pillows; they were extremely uncomfortable with no cushioning at all. Considering this, I would prefer to pay extra and stay at Premier Inn or proper hotel for a more comfortable experience.

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Gastnutzer

Apartment zur Dreifachbelegung

Aufenthalt im Okt. 2024

Reise mit Freunden

6 Bewertungen

5.0/5

Hervorragend

Gepostet am 2. Dez. 2024

It was good atmosphere comfortable stay with friends

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Antwort der Unterkunft: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management

Muhammad

Apartment zur Doppelbelegung

Aufenthalt im Dez. 2024

Business

3 Bewertungen

5.0/5

Hervorragend

Gepostet am 15. März 2025

This is a good option to stay

Übersetzen

Antwort der Unterkunft: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management

Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Dez. 2024

Anderes

2 Bewertungen

3.0/5

Gepostet am 2. Febr. 2025

Check in experience very bad

Übersetzen

Antwort der Unterkunft: Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Nov. 2024

Single

1 Bewertungen

4.0/5

Sehr gut

Gepostet am 20. Dez. 2024

Well maintained property

Übersetzen

Antwort der Unterkunft: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management

Gastnutzer

Apartment zur Einzelbelegung

Aufenthalt im Okt. 2024

Reise mit Freunden

1 Bewertungen

4.7/5

Wunderbar

Gepostet am 29. Nov. 2024

Lovely place. Handy

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Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Sept. 2024

Single

1 Bewertungen

5.0/5

Hervorragend

Gepostet am 3. Okt. 2024

Very good place ❤️

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Gastnutzer

Aufenthalt im Apr. 2022

Anderes

3 Bewertungen

1.0/5

Gepostet am 3. Juli 2022

The guy at the reception was rude and I was charged a deposit of £50 without being warned of this prior.

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Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Febr. 2025

Reise mit Freunden

2 Bewertungen

1.0/5

Gepostet am 22. März 2025

Nos pidieron una fianza de 100 £ que a día de hoy no hemos recibido, el sitio estaba completo y nos hicieron trasladarnos a otros apartamentos más alejados

Übersetzen

Antwort der Unterkunft: Dear Guest, Thank you for sharing your feedback. We understand that the security deposit was unexpected, and we sincerely apologize for any confusion it may have caused. Please note that the deposit is a mandatory policy for all our guests and is pre-authorized on the card and it is not a charge, but a hold to ensure security during the stay. We do not collect or charge this amount unless there are damages or other issues upon checkout. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

Gastnutzer

Apartment zur Doppelbelegung

Aufenthalt im Nov. 2024

Pärchen

2 Bewertungen

5.0/5

Hervorragend

Gepostet am 5. Febr. 2025

Hôtel simple et sympa en banlieue proche des transports et commerces

Übersetzen

Antwort der Unterkunft: Dear Guest,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay and that we were able to provide everything you needed for a comfortable visit. We always strive to make our guests feel at home, so it's wonderful to hear that our facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay in the future. Kind Regards, Management

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