Gastnutzer
21. Februar 2025
Really poor service In Call When we called to resort and asked for booking confirmation and what all menu will be there in all days for food, they told you booked from MakeMyTrip, then, asked to them only. I told we booked your hotel room not MakeMyTrip room. But after 4 calls and email to management no positive response. Restaurant 1. Same dessert n food items repeating in all Bfast Lunch n dinner. When we asked, waiter was telling due to marriage we ordered more. 2. Restaurant toilets are too much dirty, flush not working properly, floor is wet n dirty with tissue, dustbin bag is full of split of pan masala, no one is there to look it 3. You need to do self service of water as well, no one is ready give on table Reception 1. Reception no one is there to entertain a visitor. 2. Common washroom very dirty, even they don't have soaps to wash hand Rooms 1. Spacious rooms but no housekeeping. 2. Intercom are not working 3. 2 days no clean of rooms Swimming pool 1. No one is there to take care pool 2. You can't get the towels after swimming They are having very big space but due to marriage season no one is taking care of property properly
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