Invisa Hotel Club Cala Blanca

Like most we booked this hotel thinking it was a 4 star and got put in the 3 star part of the hotel. To be honest tho I would rate it as a very good 3 star. Pools Yes they are a bit cold (even the indoor one) but you get used to it. Signs saying no inflatables but not enforced. Lots of pools to choose from and pirate island is amazing for the kids. Even an adults only pool. Food Varied with different themes each night. Italian, Asian, meat lovers, seafood etc. always lots to choose from and always a great selection of salads and deserts. Breakfast also had everything from full English to cereals and fresh fruit and yogurt. Plates were cleared away fast and all staff were very friendly, especially the greeter. Drinks were self serve on coffee soft drinks and alcohol free beer in the restaurant or you could go to the bar for real beer and wine. At the other bars you had plastic cups for round the pool (standard) or glass for seated areas. Having 2 small kids we Diddnt drink much but what we did try was nice. Room We booked an inspire cala Blanca suite with balcony. It was modern looking with 2 bedrooms 2 bathrooms and a lounge. Big TVs in bedrooms and lounge, mini fridge with water Fanta and coke but wasn’t re stocked. Dolce gusto machine but again pods not re stocked. No iron but had hair dryers. Cleaning wasn’t great, hand prints on the mirrors and glass when we arrived and a hair bobble on the shower door handle that stayed there all week too. We requested a crib for our baby but had to request another when we got there as it was filthy and had holes in it. Entertainment Lots on and varied each day. Bingo, water polo, shooting, archery, sangria and paella making classes etc. very good. The shows at night were exceptional too. We watched Aladdin and lion king and it was just like being at the theatre I honestly can’t rave about these enough! Great for adults and kids. Brilliant outfits, well rehearsed and choreographed truly amazing! Special requests This was a feature when we booked and we put down that it was my birthday and the wife’s 40th while we were there. When we checked in I mentioned about our birthdays too. All completely pointless tho, no upgrade, no bottle of fizz, not even a card or some towel art on the bed. Bad bits When we arrived (2adults 2babies 4 suitcases 3 hand luggage and a double buggy) we were shown to our room, a man helped us with 2 cases over the road but left when it got to the steps. I had to carry everything up 4 flights of narrow stairs to the room while my wife waited with the kids. Multiple trips and to make things worse a bunch of reps and staff were stood at the bottom just watching me struggle and never offered to help. Cleanliness isn’t the best in rooms as I mentioned before. It is a bit hilly but I have a bad knee and managed fine after I recovered from getting all our stuff to the room. For some strange reason there is absolutely no baby changing facilities at the kids pirate island or