The Central Court

I would do a simple review here. The team especially the sales head Mr. Ajay Kalluri connected with us (when we contacted the property) and was very quick in not only offering rates but also helping us with the payment process. We made 50% advance for our booking. Advantage Central Court • Well known property as it is one of the oldest properties in the area. • Located close to Lakdi ka Pul Metro station (less than 100 m) and on the main road, near to Telengana Police Headquarters and Telengana State Legislature and Telengana Legislative council buildings. • Has ample parking space • Rooms are big in size • Have in house restaurant, coffee shop and a bar • They also have a banquet hall • The lobby is big and has a souvenir shop • There is a capsule lift in the lobby. • Check in was smooth Our experience We were allotted Room 123 on 1st floor. Check in process was smooth. The hotel is frequented by many government staff members (or people who have some work in government offices) and mostly sales staff members, yes there is family crowd too. Day 1 when we checked in, in the lobby in front of our room there was a empty liquor bottle kept. We had to request the housekeeping team to remove the same. This was a common feature during our entire stay the corridor area or the passage area used to be lined with liquor bottles and non vegetarian food packets (though it was mentioned in the lift and lobby areas that outside food was not allowed). They talked about ironing board and iron in the room, which was nonexistent. The brightness in room especially at night is not adequate and can be improved. During our entire stay the air conditioning used to be switched off at night (probably to save cost). The housekeeping team provided us with torn towel on one of the days. Wi fi was nonfunctional inside the room and on complaining we were told that they would ask the IT Team to look into it, nothing happened though and the status of Wi Fi remained the same during our entire stay. One morning we (at around 6.30 a.m. )asked for bottle of water and also some sugar ( as only 2 packets were provided which was in adequate) and were informed that it will come after only by 8.00 a.m. We decided to have our dinner in the restaurant on Day 1 and were at first being directed to have dinner buffet at Salt and Pepper their coffee shop, which we politely refused and said we wanted ala carte. We were directed to their restaurant and when we went there we were informed that the Air Conditioning was non functional. We ordered food (a mutton biryani and lemon water) and the food came in time. Taste wise this was good and with average spice level. Next day again we decided to have food in restaurant – the waiter (different than last night) was rude and wanted us to leave. The food ordered came in late and we had to remind the waiter multiple times for the same, spice levels had changed, quantity was less, we ordered steam rice and had to wait for the same for a

Stay experience was at best average. 1. Even if we had paid for extra bed/person for child, no extra bed was provided at the time of check-in on their own. We have to ask for it explicitly from room. 2. They did not provide for towel and water bottle for extra bed person booked by us and we have to again ask for it on both days of our stay. 3. We did not get hot water for bathing on 1 out if 2 days. They gave the usual excuse of large group of customers using all hot water in the morning and asked us to wait for 15 min ( which did not help still! in any case, even in the evening, water was only luke warm. 4. Free breakfast was ok. 5. For dinner in hotel restaurant, not all items from menu were a available.

It's a old hotel. But wel maintained. Location is excellent. Size of room and cleanliness is very good. Well behaved staffs. They have got two restaurants. One is for buffet and the other one attached to bar. So i have taken my food outside.

Apart from cleanliness cockroaches in the room/bathroom rest food etc was good. Though staff was courteous to do pest control in night while it wasn’t helpful and cockroaches were still good. Food was good !

Hotel is in heart of the city. Location is prime but their recieving and responce is very poor even if we complain about washrooms also they are neglecting

The hotel ambience is good, house keeping staff all good. Tv cable was not working and the attendant said it is same issue in most of the rooms. I stayed for 2 days but on second day toiletries were not refreshed.