Shangyuge Hot Spring Hotel Nanxun

Staff is unclear on the check in progress and even needed me to guide them. Staff ask for travel document and badges and I ask what was that and she replied she doesn’t know either. No professional training for newly joined staff: I entered the hotel from a back door and then ask where is the main entrance to the street, and the staff replied that she doesn’t know where is the entrance of the hotel (???) and her reason is because it was her first day of working. The overall experience was just okay. Bad cigarette smells in the room. Location is great tho.

We found this OldTown NanXun and love the look of it, so we booked the Accommodation at this Location. It turns out to be a very nice place: it's right in the OldTown area, walk thru the Boutique with nice silk clothes and stuff Fortunately we picked the Ground Level as we have big suitcases; wouldnt be happy to carry them upstairs. The Room is well equipped with nice bed, pillows and beddings. Bathroom is well equipped, clean and smells good. They do have a Spa but it's outdoor and we were too tired to go out. There's tea and teapot supplied and you can have a sip after the walks around the area. The Location is first-class: just a few steps to the action. I think I really love this HanXun Old Town; it's not too busy compared to the other Old Town, and it's full of Locals! Most remarkable is the friendliness: Before we check-in I text them and they gave me the exact location for our Vehicle (since the access to the Old Town is quite challenging). If you have large suitcases and dont like climbing up stairs, I would strongly recommend you to contact them beforehand. And on our check-out date, we have to return to ShangHai, a nice gentleman was very helpful, he helped us to talk to the Drivers and found us a suitable Transport. He spent over 30-minutes with us and we were very grateful. If there is one thing I would recommend for improvement, perhaps the young man can slow-down in his smoking. My husband and I have been smokers, but we have both quit. Hope he will do so one day for his health sake. Cheers!

Location is really good, will stay here again next time.