Rockliffe Hall Hotel Golf & Spa

Spend a night away and it was a perfect place to relax and enjoy a short getaway. Staff were all amazing Food was excellent and the grounds are perfectly manicured. Spa is the perfect spot to relax and the Spa Garden is a must while you’re there Thank you for the overall hospitality and experience

I and my sister went here for a overnight spa day treat for our birthdays, Overall it was a great time, the hotel is beautiful, the staff were so attentive and polite and the room was beautiful, Our food was lovely too. I do however have a few complaints that I think could be improved on, 1. In the spa the foot pedicure machines were not working, no sign, but that's understandable, it happens. Minor. 2. No biscuits, No chocolates, or little gifty knicknacks left in our room which I find odd, I have been to less rated places who have done this. They did leave us a lovely card though. 3. We booked the infinity pool for half an hour, the room next to it was full of young women who were celebrating a hen do, which made us feel awkward, I felt like they could have arranged the time slots so we did not disturb their celebration and vice versa. 4. My biggest complaint, the breakfast in the orangery room, we had to check out by 11, My sister ordered a starter, which came out really quickly, we then ordered 2 full english breakfasts, after 35 minutes of waiting we were wondering what was going on so we asked a waitress if she could inquire, which she said she would, she came back telling us the staff were making it, We said thats fine, 35 plus minutes passed and we had to check out in 40 minutes, we asked a second member of staff what was going on and that we had seen 4 people served who had came in quite a long time after us, including a full english, he apologised and again went to check, explaining the chef was making it (a second time?) waited 10 or so minutes and it came, it was nice but we felt like we had to rush by the time we got it, overall, we waited an hour and half for a forgotten breakfast and had to inquire twice, which for a place of this rating is not acceptable, The orangery room was not that busy either, We also never got asked by staff if we would like refreshments while we were waiting and had to ask while inquiring about the wait. Disappointing experience at breakfast. However, working on those things alone, it was a really enjoyable stay and I would definitely come back.

Had a lovely spa day here facilities were great, staff were super friendly, helpful and attentive. Really nice food as well. The spa garden is definitely a must when visiting the heated infinity pool was my favourite! It also looks out onto the golf course so had some great views. My spa treatment was lovely and relaxing, I would definitely return. The only thing Rockliffe is missing is a relaxation room to chill out in after having your treatment, instead you’re taken down into the shop!

I took my company team to Rockliffe Hall to host several days of customer workshops. It was a great experience. The events team were on the ball and all the hotel staff managed to mix superior service with an approachable manner. The rooms are some of the best I have stayed in and the private dining food was excellent. The location and setting are very relaxing. I didn’t get a chance to use the leisure facilities, but those that did said they were very good. I recommend this hotel for a business event.

We had a fantastic 2 night break at the Rockcliffe. It’s just a quick hop from the M1, but could be miles away. It’s set in beautiful grounds, which a golf course, expensive spa and walks through the countryside. We were there to relax and enjoy the spa facilities and the food. The staff were so welcoming and friendly and the Orangery was a great setting for breakfast overlooking the golf course and gardens. The walled garden is worth a visit - you can help yourself to spare veg left out in trays. We ate in the Clubhouse, which does a decent bistro style meal and Terra the James Close Michelin Star restaurant. The spa was amazing, with access to the Sap a garden with hot tub and loungers, and the hydrotherapy pools and 4/5 different sauna and steam rooms. There was plenty of space for all and lots of different experiences. Our bedroom (suite) was roomy and well equipped. I will definitely return

Excellent venue as clearly the Hotel and Grounds are maintained very well. The conservatory was delightful with excellent views out to the golf course. Staff very friendly, informative and cheerful. Food outstanding. We will make another visit.

We stayed at the hotel so we could visit James Close' restaurant Terra (reviewed separately) and we thoroughly enjoyed the hotel and the spa. The room was lovely, bed very comfy and I had a great sleep. My wife managed to get a facial at the spa which she said was very good so I lay about in the hydrotherapy pool for quite a while. Breakfast was very nice in the Orangery, a beautiful room.

I received an email from a Margret Barns from membership accusing me of using the facilities on an expired membership which I cancel maybe 1-2 years ago due to the unkept, unclean and over priced establishment. She asked me to contact them which I did twice by phone and they were meant to call me back but didn’t I also responded to the email too but nothing. I’m so upset and angry of this I demand photographic proof of me in there as it’s been a year place since an entered the unhygienic Spa and gym. Terrible place!

I booked a Golf package for my husband’s birthday as we had been before and loved it however we had a mixed reaction this time. The hotel, ground and Golf course are stunning . The staff extremely helpful, friendly and polite. On our arrival we were told the Orangery was closed for dining and we would be eating in the Golf club house , we were slightly disappointed as we loved the Orangery previously. We found the menu in the Club house to be slightly limited but very overpriced! A Scotch egg as a starter was £18 !!! Our package included £40 credit each towards our evening meal which didn’t go far with the prices on the menu. Wines too we felt very expensive. We then observed the Orangery being set up for dining so asked if we could have our breakfast there , the receptionist was very helpful and said they could only just squeeze us in at 8 am yet there were very few diners having breakfast when we arrived ! Our room was very spacious, very comfortable and had a lovely view of the back of the spa and golf course . The mini bar was not stocked with any other drinks other than milk which I found unusual. I visited the spa which was a lovely experience and overall we had a great stay but I’m just unsure re the dining aspect.