Hyatt Regency Hotels in Huangshan

The hotel is very close to the airport but a bit far from the city center. It takes about 30 minutes by car to reach Huangshan Old Street, so I can only give it 4 stars. The hotel lobby, restaurant, gym, corridors, and guest rooms are all very new and impeccably clean, deserving a full 5-star rating. The hotel staff were extremely warm and welcoming. They upgraded our room and provided many services for our baby since we were traveling with a 0-year-old. For example, they prepared a baby crib, baby toiletries, and other thoughtful amenities. The service was excellent, deserving a full 5 stars. Although the hotel is quite new, our room’s air conditioning did not provide heating. Even after calling staff for repairs, the issue was not resolved. In January, nights in Huangshan are very cold, and our room temperature stayed around 20°C throughout the night. We had no choice but to keep our baby wrapped in the blanket while sleeping. In the morning, our hands and feet were freezing—it was truly disappointing. I hope the hotel will thoroughly inspect and maintain its equipment, as this is a basic requirement for a high-end hotel. Unfortunately, I can only give 2 stars for this aspect.