Hilton Hotels in Houston

Die Lage ist wahrscheinlich das Beste. Es ist mit dem Kongresszentrum verbunden und es gibt auch so viele Restaurants und Food Trucks in der Nähe und einige sind auch damit verbunden. Es ist sehr sauber und ich würde auf jeden Fall wieder hier übernachten.

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

Liebte alles an diesem Hotel, werde auf jeden Fall wiederkommen!!!!

Für mich ist dieses Hotel eines der wertvollsten Hotels in allen Reisen. Vielen Dank, ich fühle mich besonders von der Zeit-Check-out-Check-out, mit einfacher Flexibilität bei der Behandlung des Kunden.

A Stage IV cancer diagnosis makes your world stop: so many unknowns, so many decisions, so much uncertainty. When seeking treatment at MD Anderson, I selected to stay at the Hilton Medical Center. As a Gold Status member, certain privileges like room upgrades and food credits are afforded to the customer. I have been staying at this hotel on each trip to MD Anderson Cancer Center since October of 2022. Most times, my stay had to be modified, either extended or shortened. This is quite common, and, as the hotel staff acknowledged, something they work with on a daily basis. When undergoing treatments, flexibility is key. I have never had an issue modifying my stay. Sadly, this was not the case on my most recent trip in February 2023. I was booked for a two night stay, but had to go home a day early because I was literally too sick to undergo chemotherapy. When I checked out about 10AM, a manager (Karla) informed me she had chosen to enforce the one night penalty policy. This had NEVER been done before, and when I expressed my concern, she told me several different versions of untruths. She said the ”policy had changed” and also that she ”tried to remove the charge and the computer would not allow her to do so.” When I called the Hilton Honors Customer Service, I spoke with Carl who explained that the policy states that the hotel ”may” charge fees. It is at the discretion of the hotel employee. Carl called the hotel and spoke with Courtney, who said I would not be charged for the additional night. But, Karla would have none of it. I was going to have to pay. On a follow up call with Karla on Tuesday, she refused to grant me the courtesy of waiving the cancellation penalty. She did acknowledge that the courtesy of waiving penalties had been granted in the past, but she was choosing to penalize a loyal Gold Status cancer patient who was so sick she had to return home immediately. I am extremely disappointed in how this situation was handled.

Welcome to the Hilton University of Houston hotel - a full-service hotel located on the University of Houston main campus, and just minutes away from downtown city center. We offer friendly personalized service, along with all the comforts of home and must-have amenities for business and leisure travelers alike with a contemporary feel.The hotel is centrally located in Houston, on the campus of the University of Houston. The Hilton Hotel at the University of Houston is three miles from downtown, which is home to the city's state-of-the-art athletic and performance venues, as well as world-class dining. The hotel is conveniently located at William P. Hobby Airport and the George Bush Intercontinental Airport, NASA, the Museum District, Texas Medical Center, distinctive shopping experiences, and a short drive to Galveston's beaches.The hotel is home to Eric's Restaurant, an American cuisine with a Southern flare in an upscale and relaxed atmosphere. The hotel is near many quick-serve eateries at the University Center and the University of Houston Welcome Center. Within 5 miles you will find some of the best restaurants that Houston has to offer, featuring rich cuisines from all ends of the world.Our guests can also take advantage of our 24-hour Fitness Center featuring state-of-the-art exercise equipment by Precor and Peloton.Stimulate your senses with the various theatrical or dance performances, and art exhibits on the campus. Various venues host dance, musical, and theatrical performances take place throughout the year, and the Blaffer Art Museum at the University of Houston is home to some of the most provocative art exhibits.The hotel is attached to the Conrad N. Hilton College of Global Hospitality Leadership: thus, allowing students at the world-renown hospitality school to gain hands-on experience in guest service and hotel operations. The students and professional staff are committed to meeting your needs on your journey to Houston, TX.