Cedar Glade Resort

Upon pulling up to the hotel, cats everywhere. Was unable to pull up to front entrance because of it. We then enter our room where there are dead bugs everywhere. No toilet paper, Kleenex shoved in holder. Had to got front desk to ask for TP. Room appeared to not have been serviced! Stains on bedsheets, toilet bowl had poop all over inner rim, bugs and debris under bed, cobwebs all over, toiletries covered in filth and under chair was a spider nest and egg sacs. We asked for a new room. She grabbed her cane, pops a cigarette in her mouth, then grabs her electric cart to show us another room. This room was worse….live bugs crawling all over! She tells us if we want to go somewhere else she can reimburse our stay. Mentioned another hotel/resort down the road but have a minimum night requirement. Also informed us that they let maintenance guy go and some cleaning staff go the previous day and therefore closed their other building. With no choice we stayed the night after running to the Family Dollar to buy new bedding/pillows and cancelled our 2nd night. We avoided the continental breakfast which consisted of cereal thrown in Tupperware containers. The whole experience was so repulsive, could not even sleep with fear of bugs all over. This hotel needs to be shut down. Never have we experienced something so horrific!!!!!!

My family and I came from out of town and needed somewhere to stay for the night so we got a room here. Highly DO NOT recommend to anyone. It was absolutely disgusting and ridiculously expensive, this is not a resort its more of a run down motel. The first time we got a room spiders were crawling all over the bed so we were relocated to another room. The new room also had several spiders in the closet, on the floor, and a huge wolf spider coming out of the tub. There were several bugs on the ceiling, in the corners of the room, and a grass hopper in the bathroom. A cicada flew in on the ceiling. My toddler was with us and has bite marks all over his abdomen, down his back, his legs, and on his neck. This is a huge safety concern and was reported to the staff which did provide us a refund. I had to spend so much money at a laundry mat to clean out our suit case and wash all of our clothes before we went home because we have no idea what was biting our son. I also have bug bites on my abdomen. Do NOT ever stay here it was absolutely horrible, what a nightmare!!!!! Wish I could give this place a negative 5 stars. Also the room was not cleaned, the sheets were stained, the comforter also had many stains, the bathroom lotion bottles had been used, and the soap bar was open, there was also a dead centipede in the tub, just disgraceful.

Absolutely in a beautiful and quiet location.

Very outdated. No 24 hours staff. We were the only ones there aside from a vehicle with all the windows busted out and two men staring us down as we went into our room. Bugs on the floor and in the bathroom. Stains on the top bed cover. Felt eerie enough for us to leave and go home at 11 pm.

I stayed for an overnight in the offseason so many of the advertised amenities were not available (understandably so). Staff at checkin was very nice. Older decor, rooms could use an update.

We were well accommodated however the hot water only lasted a minute every time we showered.

Although an obviously older facility, it was clean and updated. The staff was very friendly and helpful. The lobby being closed from 8:00pm to 8:00am was a little inconvenient, but we knew that ahead of time and they accommodated our late arrival. The breakfast wasn't served until 8:00 so our early start made us miss it. Again, we knew that ahead of time. We will definitely stay there again.

Not so good. Admission lobby was hot,air conditioning was out and there was no one at the front desk to check us in. Our room had no air conditioning until maintenance personnel got it going. The hotel looked much better on line than in person. Room and bathroom should of been cleaner.

Stayed on night off season. Rooms are big.