Four Seasons Hotel Hampshire

第二次去了，適合懶人帶娃不想折騰又可以和大自然親密接觸的，食物比去年去的時候好吃一些。對狗狗也友好。

We were excited to stay at this family friendly hotel and spend some time in the English countryside. Upon arrival, we found the whole reception area odd - it was tucked away in a back room, and although everyone was professional and helpful, we felt the service was a bit manufactured. We soon realised why. The hotel was simply enormous, with long interconnecting hallways that we got lost on. Some areas felt like a hospital (that weird, T-shaped glass hallway cutting through the middle of the courtyard…?). The restaurant was enormous and felt impersonal. The food was expensive and not good. We were most excited about all the activities they advertised for families. The games room was excellent. Although the gym and pool were great, it was set up as a commercial entity with local members, so it was very busy all the time. The good thing was that there were many classes on offer (free to hotel guests), but the flip side was it felt like a public gym and pool ….a bit like we were in the way. Saying that, we did enjoy meeting the local members and they turned out to be a lot more helpful with recommendations than the concierge. The thing that really let the experience down was the cost of all the other activities. I had signed up for archery, clay pigeon shooting, carriage rides etc, but didn’t realise they cost around £150 per person each activity….it was just too expensive. We got quite bored and restless in the end and wished we’d stayed a shorter period of time. The rooms felt 4 star to us. We had a suite with interconnecting rooms. It was dark so we needed the lights on all day and felt a bit depressing somehow. Overall, it felt to us like a 4 star event venue - tailored to large weddings or the like. It certainly wasn’t up to the standard of other Four Seasons and my guess is that it will either require a major upgrade or be sold to a 4 star chain.

We booked our annual festive tea this year at the Four Seasons. It is the first year doing this Christmas tradition of ours as a family of 3. We brought our 10 month old baby, and the standout service provided by Gulumser to accommodate our little one will stay with us forever and it really made an already special occasion even more wonderful. She offered us childrens plates and cutlery without us having to even think about it, brought him a few small plain sandwiches free of charge. Our baby took a real warming to Gulumser and every time she came to our table he wanted to hold her hand or be picked up by her. Although she was busy, she still picked him up for a few moments when he had his arms outstretched (after asking our permission first of course). It evident she went above and beyond to make sure we were comfortable and well taken care of throughout our visit. She even got him a little teddy gift. We were so thrilled at the attention and care given to our little one as he really took a liking to her and he is not a baby that goes to people easily, so it was heartwarming when we saw how happy he was. It made for lovely memories for his first afternoon tea - very special. She was attentive, and her thoughtful gestures added a personal touch to the experience. I have stayed in a few Four Seasons and frequent this one for food/drinks/spa fairly often as it is nearby, but this has to be the best experience I have ever had in a hotel. Most places are very welcoming, particularly when you have a baby, but this experience was made very special thanks to Gulumser! Would highly recommend!