Byfords

We were greeted with instant warmness and kindness by the gentleman on reception (unfortunately didn’t catch his name) but he was so lovely and welcoming when we arrived! We had such a fabulous, cozy stay. Our room was gorgeous & spotless. We had a lovely meal, the food was amazing and we & thoroughly enjoyed staying here. We would recommend this b&b to anyone visiting the Holt area! Thank you to all of the staff for making us feel at home!

Booked a three night midweek break here recently. The room and bathroom are very big and spacious. The shower is temperamental both in temperature and flow. The bed, although big, is a bit soft and lumpy and definitely showing its age. It is quite amusing that in 2024 the hotel consider leaving bits of worn out old tat in the rooms and corridors "posh" The two tatty old leather chairs in the room are for show only as they are so narrow and worn out, sitting on them is an impossibility. The TV is still on an angle after 3 years :) Now to the breakfast Day 1 - Service very slow, both of us ordered the English Breakfast(with some simple changes) took about 20 minutes to arrive (after waiting 10 minutes to order) wrong items on plates but didn't want to wait another 20 minutes so accepted it and sorted out ourselves. Was offered more coffee at this point. accepted but coffee never arrived. Nobody checked in with us after our breakfast was delivered. Left after 20 minutes with no coffee. Day 2 - Took around 10 minutes to take our order again. Coffee was delivered within 5 minutes. After 30 minutes still no breakfast. Waitress noted this and said she would check on our food and offered us more coffee. We never saw her again or the coffee. After another 10 minutes we were told by a different waitress that our food hadn't even started to be cooked because of a "technical error" 10 minutes went by and we were told that our food was "being plated" another 10 minutes passed (longest "being plated" in history!) Our food then arrived which was basically eggs on toast. Both my scrambled, and my partners poached eggs, were cold! We still hadn't received the coffee we were offered. We left after the manager made every excuse in the book. If you are going to charge upwards of £200 per night then you need robust enough systems and checks in place to provide a basic level of breakfast service. Day 3 - Didn't bother with breakfast. Went to the excellent Owl Tearooms in Holt where we had a superb hot breakfast on the table in less than 12 minutes. Hugely disappointing stay, they refunded the cost of the breakfasts, but that's not really the point, is it?

My husband and I had lovely nights stay at Byfords. Room 12 was really comfortable and clean. Staff were all very welcoming and friendly. We enjoyed a tasty evening meal and lovely breakfast. A bonus was the complementary tea and cake. Would highly recommend a stay here and we will certainly be returning.

The staff absolutely make this place, they are all so friendly and helpful. Beautiful room, extremely comfortable with lots of lovely details. Gorgeous food - breakfast is amazing with exceptional quality and choice. All adds up to a great stay, thoroughly recommend it, thank you very much to the whole team.

Wonderful one night stay in the family room. Fantastic food and drink and great breakfast. Such a nice touch to also receive a complementary drink and cake. All the staff were very friendly, polite and extremely helpful, nothing was too much bother, which in my opinion is rare now a days. Can’t wait to stay again. Will hopefully be returning again very soon.

Four of us had an amazing afternoon tea today. Excellent friendly service. We got a top up of tea and more sandwiches. Really tasty sandwiches and the cakes were to die for especially the carrot cake. Also delicious fruit and cheese scone. We will be back!