Macondo Raíz Holbox

You will love the charming hotel. Great little swimming pool and easy to walk to everywhere, the beach, restaurants, the port and all the nightlife. Great customer service. Exelente and helpful staff.

The sliding doors don’t lock and don’t have a curtain so everyone can see in and eve. Walk in if they want. There is no TV, no blanket only sheet. They advertise a kitchen. There is literally nothing to cook with except a microwave. No plates, bowls, spoons or forks. I expected a stove or at least stove top based on the description they supply. No hot water in the shower and an electrical Outlet INSIDE the shower. That can’t be legal or safe. The bed was comfy and the air worked well but that was the only positive.

Great quiet location. 10 minutes from beach. Friendly reception. The beds were comfy. We were offered discounts at roof top restaurant at sister's hotel. Nice view but meal was so salty, nor able to eat. Would not recommend. Arranged tour of 3 islands for us, was very nice.

Pretty garden. Toilet didn't work, even after we reported it- no response. Windows on ground floor didn't lock. No hooks in the room to hang stuff, travel bag, wet bathing suits, and no clothes line. Spacious room with kitchen. Nice staff. Poor email communication. Located close to town center and dining.

Gran hotel, súper accesible y cómodo para aprovechar el tiempo en Holbox, está súper cerca de todo y puedes llegar a pie sin problema

Se nota que están en una renovación y hace falta un poco de comunicación más efectiva. Son muy amables pero toma un tiempo mayor al que considero podría necesitar algún requerimiento o para dar solución a cualquier inconveniente.