Uptown Hoi An Hotel & Spa

Convenient location, great breakfast, comfortable beds, excellent service from everyone that works there. They helped us with restaurants, shopping, and adventures. We highly recommend this hotel and will be back.

The hotel staff are very friendly and accommodating toward us.

직원 친절하고 올드타운 초입이라 위치는 좋지만 아무래도 오래된 건물이라 나름관리는 잘하지만 쪼매 레트로한 느낌이랄까요 그래도 좋은 추억 만들 수 있는곳 인것 같네요.

Stayed at this hotel for a few nights and there were flying bugs regularly in the room particularly around the shower and sink area. The bath tub was filled with sand and I had not gone to the beach which was not pleasant. The breakfast options are limited compared to other hotels I stayed in throughout Vietnam. You can get your choice of eggs, toast, fresh fruit and a few Asian dishes but it rarely changes. There is only one lift meaning you can be waiting for quite some time before getting to and from your room. The location of the hotel is a good walk into the old town which is convenient. It's also a short scooter to the beach. And multiple stores nearby for snacks. The staff were also friendly and welcoming however the air conditioning is not kept on continuously in the hotel lobby and is only turned on when someone is sitting there. The room size is decent and there is a generous size roof top pool. Upon checking out, I was given a bill for two waters that were apparently used from the mini bar. I had not used these and they had instead seen my complimentary waters that I had put in the fridge. After explaining that I did not use anything from the mini bar, they removed these from the bill.

The staff were the highlight of our stay. Lorna was so accommodating nothing was too much trouble. From the welcoming smile every morning to helping with rides and things to do.