Fotos des Hoi An Coco River Resort & Spa

Antwort der Unterkunft: Dear Liz2789,Thank you so much for your kind and detailed feedback.We’re truly delighted to hear that you enjoyed the spacious and beautifully designed room, as well as the peaceful ambiance, swimming pool, and overall service at our resort. It’s wonderful to know that our cozy design and relaxing environment made your stay comfortable and memorable.While we understand our location is a bit away from the center, we hope the quiet setting provided the perfect escape to unwind, especially for families and groups of friends.We sincerely appreciate your support and would be honored to welcome you back the next time you visit Hoi An.Warm regardsHoi An Coco River Resort & Spa Team

Antwort der Unterkunft: Dear Sergei,Thank you sincerely for your heartfelt and glowing review. We are absolutely thrilled to know that you and your husband had such a fantastic experience at Hoi An Coco River Resort & Spa.It brings us great joy to hear that you enjoyed the peaceful riverfront location, the beautiful garden views from your room, the free bicycles for exploring Hoi An, and especially the care and attention provided by our staff. Your kind words about the dining experience and our service truly mean the world to us.We’re deeply grateful for your support and encouragement. Wishing you and your husband all the best, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Customer Service Team

Antwort der Unterkunft: Dear Our Valued Guest,Thank you for your wonderful review! We are delighted to hear that you had a pleasant stay and felt relaxed and welcome thanks to Tram and our dedicated staff. It’s great to know that you enjoyed the immaculate room and grounds, as well as the couples massage.We appreciate your feedback about the distance to Old Town and the beach, and we’re glad that the free shuttle, bicycles, and scooter rental options helped enhance your experience.We look forward to welcoming you back for another great stay!Best regards,Customer service team

Antwort der Unterkunft: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you enjoyed our spa services. Your satisfaction is our priority, and we’re glad our facilities met your expectations.We look forward to welcoming you back for another relaxing experience.Best regards,Customer service team,

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your experience at Coco River Resort. We are delighted to hear that you were impressed with the cleanliness and well-maintained facilities of our hotel.We greatly appreciate your positive feedback and will continue to strive to maintain and enhance the quality of our services.We look forward to the opportunity of welcoming you back for your future stays.Best regards,Customer Service Team,

Antwort der Unterkunft: Dear Lulu Sanz,Thank you very much for taking the time to share your experience at Hoi An Coco River Resort and Spa!We are thrilled to hear that you and your family had a wonderful stay with us. It's delightful to know that you found our rooms spacious and comfortable, and that our front desk staff, especially Ms. Tram and Leng, provided you with such warm and welcoming service. Ensuring our guests feel like family is always our goal, and we're glad to hear we succeeded in making your children feel special from the moment you arrived.We're also pleased that you enjoyed the variety of options available through our room service and restaurants, and that you found the food delicious. It's great to hear that you were able to relax and unwind in our beautiful pool and garden area.Thank you for appreciating our convenient location, which provides easy access to both the beach and town. We understand that exploring the area around the hotel on foot may not offer as many options, but we're glad you found taxis to be affordable and enjoyed the availability of our bicycles.We're sorry to hear that you didn't have the opportunity to try our spa during this stay, but we hope you'll be able to take advantage of the discount coupons on your next visit!Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back for another fantastic stay in the future!Warm regards,Ms Nhat Ha - Customer service Team

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Hoi An Coco River Resort and Spa.We are delighted to hear that you had a fantastic experience with us and that you found our resort to be clean, well-appointed, and offering a reasonable breakfast selection. Your kind words about our staff mean the world to us, and we are thrilled to know that their exceptional service left a lasting impression on you. Rest assured, we will pass on your compliments to our team.We are truly grateful for your recommendation and look forward to welcoming you back on your next visit to Hoi An.Warm regards,Ms Nhat Ha - Customer service Team

Antwort der Unterkunft: Dear Our Valued Guest,Thank you so much for your lovely review! We’re so glad you chose to stay with us, even on short notice, and that you found the experience to be better than expected.It’s wonderful to hear that you appreciated the cleanliness of the hotel, our charming swimming pool, and the friendliness of our staff. We’re especially happy to know that communication in English was smooth and helpful during your stay.We truly appreciate your kind words and hope to welcome you back again soon for another enjoyable visit in Hoi An!Best regards,Customer service team

Antwort der Unterkunft: Dear LEEWEIKUO,Thank you for your kind and thoughtful review. We are delighted to hear that your stay at our resort was filled with warmth, comfort, relaxation, and wonderful memories. Your appreciation of our peaceful environment, despite being a short ride from Hoi An Ancient Town, means a lot to us.It is especially heartwarming to know that our staff's friendliness and hospitality made your experience even more special. We take great pride in ensuring that every guest feels truly welcomed and valued.We sincerely look forward to your next visit and the opportunity to provide you with another unforgettable stay!Best regards,Customer service team