Gastnutzer
25. August 2023
Awful experience We stayed at the Rural Scene Village hotel luckily just for one night. This was, nonetheless, time enough for them to make quite a contribution in our trip. Since the very beginning they tried to sell us every kind of service (transfers, tours, tailors, activities and so on). We only wanted to get to our room and had to cope with a 30 minutes chat. Once in the room, we run to the shower, and oh, surprise! The water did not have pressure. I had to go out the shower half naked and call reception to let them now. They assure they would send someone in to check it, so there I was, waiting with the towel, but the time passed and nobody came. After 10 minutes I decided to call again. Then they told me it was fixed and I could take my shower. They couldn’t even care to call to let me know. After that, once we got out of the room, I checked the door was properly closed, but the door did not close. Anyone could open it with just a small push. They tried to fix it without success. We called again and they pointed out that it was no issue since they had cameras, as if that should reassure us, because of course we only had all our belongings in the room. Also, one of the times we wanted to leave the room, we could not open the door, so we were locked in. But the biggest disaster had to do with the laundry. First of all, when we got our clothes, they were not dry and smelled to humidity. First fail. Secondly, one of us realized that she had some things missing. We went down to reception and found out our clothes had been mixed with other customer’s and were in other people’s bags. She had then to sort everything out on the floor to get our clothes. However, something got lost. We then realized that white and dark color clothes were mixed, although we separated the clothes carefully. Last but not least, suddenly the three of us found that some of our clothes were torn. Besides all that, the hotel is not centrally located. It takes about 10-15 minutes by taxi to get to the old town. We decided to change hotel and that was the best decision we made.
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