Sheraton Hohhot Hotel

Thank you very much to Sheraton Hotel and Xiao-Su for welcoming us. Xiao-Su has helped us a lot by providing a very fast service to solve my problem immediately. Will stay at this hotel again later and would like to have xiao-su service again. Thank you so much for Xiao-Su

Thank you. Best team, best location and GREAT SERVICE.

We had a few problems at the beginning of the stay. The swimming pool was closed which was disappointing. However, Jack the manager was very supportive and helped us to enjoy the rest of our stay. The overall state of the hotel i.e. bedroom was of a very good quality. However, we had to move to another bedroom due to the strong smell of cigarette smoke filtering in through the air conditioning unit which was very bad. Unfortunately, this happened again in the new hotel bedroom. Overall, we enjoyed our stay and the hotel staff were very accommodating. However, the hotel really need to be stricter on the cigarette smoking policy. I understand that many people smoke in China but this is the 'Sheraton' brand. If people are being allowed to smoke in the hotel restaurant (which we had to endure) and in the bedrooms which affects other guests, this is quite bad.