H+ Hotel Frankfurt Airport West Bewertungen

Antwort der Unterkunft: Lieber Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen unser Frühstück geschmeckt hat und Sie sich durch die Freundlichkeit unseres Teams gut betreut gefühlt haben. Gern heißen wir Sie bei Ihrem nächsten Aufenthalt in Hofheim-Diedenbergen wieder willkommen. Mit freundlichen Grüßen, Ihr Team der H-Hotels, Christina Dinklage – Online Reputation Manager

Antwort der Unterkunft: Liebe Angelika,vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr, dass Sie sich bei uns erneut wohlgefühlt haben und besonders unsere Lage sowie das Frühstück lobend hervorheben. Schön, dass Sie auch unsere Sauna nutzen konnten und diese zu Ihrer Entspannung beigetragen hat.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen – vielleicht ja schon bei Ihrem nächsten Zwischenstopp an der Autobahn.Mit freundlichen GrüßenIhr Team von den H-HotelsSergej Rosenberg – Online Reputation Manager

Antwort der Unterkunft: Lieber Gast, herzlichen Dank für Ihr tolles Feedback zu Ihrem letzten Aufenthalt bei uns. Wir freuen uns sehr, dass Sie die Zeit bei uns genießen konnten und sind Ihnen sehr dankbar für die besonders freundlichen Worte über unser Personal. Es wäre schön, Sie bald wieder bei uns willkommen heißen zu dürfen. Herzliche Grüße und alles Gute, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

Antwort der Unterkunft: Dear Guest,Thank you so much for your excellent review and wonderful feedback. We are delighted that you felt so comfortable with us and especially appreciated our friendly team, the clean rooms, the breakfast, and the lively bar.We are so glad you enjoyed your stay with us – your praise is a great motivation for our entire team.We would be very happy to welcome you back again soon.Warmest regards,Your H-Hotels TeamSergej RosenbergOnline Reputation Manager

Antwort der Unterkunft: Dear guest,We are sorry to hear that your expectations were not met, as our guest experience is our most valued asset. We are always looking to improve the guest experience, so we will be sure to look into the issues you mentioned. On behalf of our entire team, we wish you happy travels ahead.Best regards,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

Antwort der Unterkunft: Dear guest, On behalf of our H+ Hotel team, thank you for sharing your 10-point experience. We're thrilled you appreciated our dedication to cleanliness, friendly staff and tasty breakfast. It would be an honor to welcome you back, so please return soon for another memorable visit. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

Antwort der Unterkunft: Dear Mr. Akel,Thank you for your review and for staying at our H+ Hotel.We are pleased that you were satisfied with the amenities and cleanliness. We understand your comment about the location – our hotel is conveniently located near the motorway, but a bit outside of Frankfurt. Depending on your destination, such as the trade fair, this can make getting there by public transport less convenient.Regarding your feedback about tea and coffee making facilities in the room:Not all room categories include a kettle as standard. We are happy to provide a set upon request, subject to availability – just let us know during your next stay.We hope to welcome you back again soon and make your next stay even more enjoyable.Kind regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

Antwort der Unterkunft: Dear Massimo Cimatti,Thank you very much for your excellent review and positive feedback. We are delighted that you found our value for money to be outstanding.We hope you enjoyed your stay and look forward to welcoming you back again soon.Warmest regards,Your H-Hotels TeamSergej RosenbergOnline Reputation Manager

Antwort der Unterkunft: Dear Guest,Thank you very much for your wonderful review! It's great to read that you appreciated our hotel's location and its proximity to the restaurants. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

Antwort der Unterkunft: Dear guest,What a good rating. Thanks for giving your recent stay 8 points confirming your mostly positive impressions. We can't wait to meet again!Kind regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

Antwort der Unterkunft: Dear guest,Thank you for posting a 5-point rating of your stay at our H+ Hotel. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your experience with us. We are very sorry that your booking was not processed correctly and that you were dissatisfied with the room assignment and service. This in no way reflects the standard we strive to offer our guests.We apologize for the inconvenience caused by the incorrect double room assignment and the poor service. Your feedback will be reviewed internally to avoid such misunderstandings in the future.It is very important to us that our guests feel completely comfortable during their stay, and we regret that we were unable to meet your expectations this time.We nevertheless hope to welcome you back at a later date to demonstrate that we are capable of providing better service.Sincerely,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager