Sotetsu Grand Fresa Saigon Bewertungen

Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir freuen uns, dass Ihnen das Frühstück in unserem Hotel gefallen hat, was uns sehr wichtig ist. Aufgrund Ihres Feedbacks nehmen wir kontinuierlich Änderungen vor, um das Gästeerlebnis zu verbessern. Wir hoffen, dass Sie uns in Zukunft die Gelegenheit geben, Sie wieder zu bedienen. Mit freundlichen Grüßen, SOTETSU GRAND FRÉSA SAIGON

Antwort der Unterkunft: Lieber geschätzter Gast, wir freuen uns sehr über Ihre Kommentare und freuen uns, dass Sie einen angenehmen Aufenthalt bei uns haben. Positives Feedback von zufriedenen Kunden, die wissen, dass wir Ihre Erwartungen übertreffen, ist unsere größte Belohnung. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir hoffen, dass Ihr nächster Besuch besser sein wird als der vorherige. Mit freundlichen Grüßen Sotetsu Grand Fresa Saigon

Antwort der Unterkunft: Sehr geehrter Gast, zunächst einmal vielen Dank, dass Sie sich für das SOTETSU GRAND FRÉSA SAIGON entschieden haben. Wir freuen uns, dass Sie uns ehrliches Feedback zum Hotel geben. Wir sind enttäuscht, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihr Feedback wurde zur Kenntnis genommen und wird zur Prüfung an das Managementteam weitergeleitet. Nochmals vielen Dank, dass Sie bei uns übernachtet haben und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen. Wir freuen uns darauf, Sie wiederzusehen. Mit freundlichen Grüßen, SOTETSU GRAND FRÉSA SAIGON

Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen mit uns zu teilen! Im SOTETSU GRAND FRÉSA SAIGON sind wir stets bemüht, unseren Gästen ein unvergessliches Aufenthaltserlebnis zu bieten, aber leider konnten wir Ihre Erwartungen während Ihres letzten Aufenthalts bei uns nicht erfüllen. Seien Sie versichert, dass Ihr Feedback von unserem Managementteam für zukünftige Verbesserungen uneingeschränkt berücksichtigt wurde. Nochmals vielen Dank, dass Sie uns konstruktives Feedback gegeben haben. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen, damit wir Ihnen unsere beste Gastfreundschaft bieten können. Mit freundlichen Grüßen, SOTETSU GRAND FRÉSA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.Regarding the pillow options, we apologize for not meeting your expection this time. Currently, we do not have the firmer pillow option, however, our housekeeping team can provide you with more pillows upon request. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, thank you very much for sharing constructive feedback with us. We look forward to having a chance to welcome you back so that we can serve you with our best hospitality.Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest, Warmest greetings from SOTETSU GRAND FRESA SAIGON.Thank you for staying with us and taking time to share your experience. We are glad you enjoyed your stay at our hotel. Your great feedback was also shared with our staff My, Minh, Kabi and Sum, who are always eager to assist our guests and enhance our service quality.Thank you again for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are regret to hear that the cleaning schedule did not meet your expectation. Please be informed all occupied rooms will be cleaned before around 16:30 daily, if you refer your room to be cleaned earlier, kindly let us know so we can prior cleaning your room.We are all looking forward to welcoming you back in the nearest future to serve you better. Sincerely, SOTETSU GRAND FRÉSA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you very much for sharing your rating and thoughts with us about your recent stay.We were delighted to receive your positive comments regarding the overall service, especially the Room. Your feedback is indeed valuable for the entire team, as it truly motivates us to continue to work towards providing authentic hospitality to all of our guests.We apologize for your unexpected quality and experience of breakfast at Sharaku restaurant and have well noted your comments about it. Rest assured that we have shared your constructive feedback with the restaurant for their further improvement. Please accept our sincere apologies for not exceeding your expectations on this occasion.We look very much forward to the opportunity of restoring your faith in us, and welcoming you back in the future.With best regards,SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and taking time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure that our guests get the highest standard of service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRÉSA SAIGON

Antwort der Unterkunft: Dear Valued Guest, Thank you for taking the time to tell us about your experience. We are glad you enjoyed your stay at our hotel, which is extremely valuable to us. Regarding your feedback, we are so sorry for the inconvenience that has been caused due to the soft bed. We continuously make changes to improve the guest experience. We are looking forward to seeing you next time. Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with us and taking the time to share your experience.We are extremely delighted to see that you enjoyed your stay, which will be a great pleasure to share your comments with the team.We always strive to ensure our guests get the highest service possible at the hotel.Thank you for your kind words, and we look forward to welcoming you back with us soon.Sincerely, SOTETSU GRAND FRESA SAIGON

Antwort der Unterkunft: Dear Valued Guest,We highly appreciate your comments, and we are happy to know that you had a pleasant stay with us. Positive feedback from satisfied guests is our greatest reward. We will make sure to share this with our management and operations teams to encourage all the staff to keep providing the highest level of service to our guests.Thank you again for sharing your experience. We look forward to welcoming you back with us in the near future.Sincerely, SOTETSU GRAND FRESA SAIGON