Kin Hotel Thai Van Lung Bewertungen

Antwort der Unterkunft: Sehr geehrter Herr/sehr geehrte Frau Minnanren1980, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir haben verstanden, dass bestimmte Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben, und entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. In unserem Hotel gilt ein striktes Rauchverbot, um den Komfort und das Wohlbefinden aller unserer Gäste zu gewährleisten, und wir danken Ihnen für Ihr Verständnis in dieser Angelegenheit. Obwohl unser Personal bestrebt ist, einen hervorragenden Service zu bieten, bedauern wir alle Kommunikationsprobleme, mit denen Sie konfrontiert waren, und werden daran arbeiten, uns in diesem Bereich zu verbessern. Was den Frühstücksservice betrifft, bedauern wir die Verzögerung bei der Lieferung und danken Ihnen für Ihre Geduld. Ihr Feedback ist von unschätzbarem Wert, und wir werden unsere Verfahren überprüfen, um in Zukunft ein reibungsloseres Erlebnis zu gewährleisten. Wir hoffen, die Gelegenheit zu haben, Sie wieder begrüßen zu dürfen und Ihnen einen angenehmeren Aufenthalt zu bieten. Mit freundlichen Grüßen, Alan Lam (Herr) Front Office SeniorKin Hotel Thai Van Lung

Antwort der Unterkunft: Xin chào,Vielen Dank für Ihren Aufenthalt bei uns und Ihr Feedback. Es tut uns leid, dass die Geräusche von draußen Ihr Erlebnis beeinträchtigt haben. Wir wissen, wie wichtig eine gute Nachtruhe ist, und arbeiten aktiv daran, Lärmbelästigungen zu minimieren, beispielsweise indem wir zusätzliche Schallschutzmaßnahmen in Betracht ziehen. Wir danken Ihnen für Ihre Geduld und Ihr Verständnis und hoffen, Ihnen bei Ihrem nächsten Besuch ein noch besseres Erlebnis bieten zu können.Mit freundlichen Grüßen,DuLongCluster Front Office ManagerKin Hotels

Antwort der Unterkunft: Dear Mr./Ms. Hirot, Thank you very much for your kind review of our hotel. We are delighted to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide the highest level of services and facilities to our guests. We thank you again for your stay and wish to welcome you back again when your travels bring you back to this lively city. Best regards, Customer Service Department Kin Hotel THAI VAN LUNG

Antwort der Unterkunft: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you enjoyed our prime location, just a short stroll away from Japan Street, and that our team provided you with professional and courteous service. It's also great to know that the modern design of your room and the breakfast variety met your expectations.We appreciate your understanding when it came to the TV remote issue, and we are glad that our team was able to resolve it promptly. Your feedback regarding the overall value for money is truly heartening and encourages us to continue providing the best possible service to our guests.We sincerely hope to welcome you back soon and create even more memorable experiences for you.Sincerely,Guest Service DepartmentKin Hotels

Antwort der Unterkunft: Dear Ms. Hoi Man,Thank you so much for your stay with us. We are delighted to hear that you enjoyed our convenient location in the Japanese town and found the nearby dining and shopping options to your liking. It is also great to know that you appreciated our clean rooms and service.We truly appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Warm regards,Alan Lam (Mr.)Front Office SupervisorKin Hotel Thai Van Lung

Antwort der Unterkunft: Dear Mr./Ms. Wai Man,Thank you for sharing your thoughtful review of your recent stay with us. We are delighted to hear that you enjoyed our convenient location and the peaceful atmosphere of your room. Your kind words about our team, especially Tris, truly mean a lot to us. We are proud to have team members like her who go above and beyond to assist our guests, and I will personally share your appreciation with her.We also value your constructive feedback regarding the toilet room. Providing a comfortable and seamless experience for our guests is a top priority, and we will carefully consider your suggestion as we continue to enhance our facilities.It is wonderful to know that you would choose to stay with us again during your future visits to Ho Chi Minh City. We look forward to welcoming you back and ensuring your next experience is even better.Warm regards,Alan Lam (Mr.)Front Office SupervisorKin Hotel Thai Van Lung

Antwort der Unterkunft: Dear Mr./Ms. Jeffrey, Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed our prime location, friendly staff, and comfortable rooms. Your kind words mean a lot to us and motivate our team to continue providing excellent service to all our guests. We are excited to welcome you back on your next visit and will strive to make your next stay just as enjoyable. Thank you again for your recommendation - we truly appreciate it! Warm regards, Alan Lam (Mr.) Front Office Supervisor Kin Hotel Thai Van Lung

Antwort der Unterkunft: Dear Mr./Ms. Sebasty,Thank you so much for your kind words and wonderful review!We’re thrilled to hear that you enjoyed your stay at Kin Hotel Thai Van Lung and appreciated our clean, stylish rooms and welcoming staff. Making our guests feel at home is always our top priority, and your feedback truly means the world to us.We look forward to welcoming you back in the future! Safe travels and best wishes.Warm regards,Alan Lam (Mr.)Front Office SeniorKin Hotel Thai Van Lung

Antwort der Unterkunft: Dear Mr. Kevin,Thank you so much for taking the time to leave such a detailed and heartfelt review.We're thrilled to hear that you had a pleasant stay and appreciated our location and room service. Your compliments on our breakfast offerings mean a lot to us. We take great pride in providing a wide variety of high-quality options, and it’s rewarding to hear that it was a delightful way to start your day.Once again, thanks for recommending our hotel!We look forward to welcoming you back on your next trip to Ho Chi Minh City and continuing to provide the same outstanding experience!Best regards,Customer Service DepartmentKIN HOTEL THAI VAN LUNG

Antwort der Unterkunft: Dear Mr./Ms. Youretrippin,Thank you so much for your glowing review! We’re absolutely delighted to hear that you and your partner had an amazing stay with us. Our team strives to provide top-tier service, and your kind words about their attentiveness and friendliness truly mean the world to us.We’re glad you enjoyed the cleanliness of our rooms and our housekeeping services. It's wonderful to know that our location in the heart of Japan Town made exploring the nearby landmarks and attractions convenient for you. While we don’t have a pool, we’re thrilled that you found plenty of activities and sights to enjoy just steps away.We look forward to welcoming you back for another memorable stay in the future!Warm regards,Alan Lam (Mr.)Front Office SeniorKin Hotel Thai Van Lung