America's Quality Inn & Suites - Finlayson

Funny how is says" no smoking" but the whole places smell Tabacco. My room i had the shower didn't even work and the toilet was clogged with poop inside horrible place to stay i should of stayed in my room instead

I had a death in the family, Book a flight to get to my family. I called to see if they would issue me a refund and explained my family emergency situation. The person at the front desk refused to issue a refund saying it was due to their cancellation policy and no refund policy and that we would have to call back to speak with a manager. I called back later this afternoon. Spoke with someone saying they were a manager, and they also refused. I’ve been doing Customer Service for 20 years and anytime I had a hotel guest that called me regardless of my cancellation policy when they had a family emergency I did the right thing and I canceled it. This hotel is heartless.

Nice enough It was a bargain stay, We felt it was clean and updated. Slept well on the mattress and did not have odors in the room. It is a tired hotel, but for the convenience of staying where we did, and the low price we did not expect much more. There is groceries & a little restaurant across the street with a gas station,

Comfortable and quiet - nothing special but convince store and bar directly across the street was nice - no breakfast but instant coffee available 24 hrs

Staff was very friendly and helpful. After getting about 6" of snow, i ended up stuck in the driveway. NOT the hotels fault, the county hadn't been there yet to clean the parking lot when i had to leave. The young man on duty did everything he could to get me unstuck. Rooms were very clean and the bed was SO COMFORTABLE! Would definitely stay again

I stayed only one night to attend a wedding in town. The hotel is rather old. The carpet in room was new. The room and linens were clean. The staff were friendly and efficient. There is a lot of wear noted in bathroom. There are a lot of nail holes/drywall screw receptors and cracks in walls and ceilings. I was on first floor and I do not believe my window would lock. I also noted other rooms with broken glass on the first floor windows facing the parking lot. There is not a breakfast provided nor is there coffee makers in the rooms. The room I was in did have a fridge and microwave. This hotel is very inexpensive to stay in and therefore despite it's age and cosmetic issues, I think it is a good value. Just no frills for a reasonable price in a hotel right off the highway in a small town.