Let's start with positives, which are great location in terms of Letchworth and surroundings, staff were friendly and helpful. However, the hotel is in need of modernisation and updating - the rooms were clean but dated furniture & fittings this did extend to other parts of the hotel, although the conference facilities from what we could see looked to off been updated. I believe the hotel is part of the IHG group, so hopefully will get a make over. Ate dinner on the first night, food was ok but for us menu choices limited (they were 10 of us staying on a business trip). A positive was guests could use the Nuffield gym/pool next door, but make sure you bring photo ID to use. Parking plentiful and overall had a comfy nights sleep.
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