Sunshine Village

Booked this hotel last minute as a solo holiday, on arrival at some ridiculous hour was told that there was a problem with my room so I was to be relocated to another hotel nearby and return in the morning , the room was nice but the breakfast was not so good . They gave me a lift to my hotel where I was told it was not ready yet and would have to wait an hour. Sat by one of the three pools just enjoying the view listening to all the French guests of which it was the majority ! Sadly not a french speaker so not many conversations were had ! Got to my room which was very clean and very nice , modern decor nice bathroom with doors leading to a terrace on the road. Made it to lunch for my all inclusive buffet. To be fair the food for the week was not bad managed to have something everyday other than salad and cold meats . Sunshine village all in all is a three star resort , staff are great and hard working , entertainment for me was poor but I'm not french and the whole thing is geared up for them with no english translation . All inclusive drinks were very weak, which was disappointing. I did enjoy staying there would not go again however , also you need to be fit and able to stay there as its on the hill side with steep slopes going down is ok but a taxi back is needed if you are not a walker ! Weather was great, by the way 😌

To advertise this hotel as 4 star is quite frankly a disgrace. There were numerous facilities that were advertised on Love Holidays’ website, however simply did not exist or were unusable. This is a clear case of false advertising and had we known of the lack of facilities we would not have booked this hotel. Things that were advertised but not available: - A Spa including no sauna or steam room - Indoor pool, there was no indoor pool - Pool table, this didn’t exist - Beach volleyball, this was in a state of disrepair and not usable (see photo) - No room balcony despite us booking a balcony room (see photo of the 2 chairs and table by the front door) -Advertised as 200m from the beach, this is clearly not the case. On top of the false advertising, there were a number of issues with the room and hotel: - We had ants in our bathroom and had to ask 3 times at reception for these to be dealt with - the shower leaked water all over the floor, we used towels to mop this up and then were told that we could not have any new towels as this was only available every 2 days. We had not been informed of this at check in. We also reported this leak 3 times and nothing was done. - There were broken tiles at the bottom of the shallow end of the pool which were incredibly dangerous, yet nothing was done about this. - There were areas of the resort where building materials were just dumped, and works clearly abandoned (see photos) - In general the all inclusive offering was appalling, with the same food being served each day and lunch clearly being recycled from dinner. The restaurant was also full of wasps. - The only alcohol on offer at the ‘all inclusive’ hotel was wine on tap, one choice of beer and 3 pre-made cocktails. The main bar also shut at 9pm (despite it saying 11.30pm on reception) and everyone was forced to go outside and use a portacabin bar. There were also 2 periods each day where you could not even get a glass of water due to all the bars being closed.

Sunshine Hotel Village in Hersonissos, Heraklion, offers clean, spacious rooms with beautiful sea and garden views. The large pool and well-kept grounds are perfect for relaxing. The all-inclusive dining is varied and tasty, and the staff are friendly and helpful. Its convenient location provides easy access to the beach and the vibrant town of Hersonissos. A great choice for a relaxing stay in Crete.

My experience was exceptional ! The staff was friendly and accommodating, and the pools were clean and perfect fro relaxation. My room was comfortable and spotless, and the breakfast was rich and delicious. The hotel's location offers stunning views and is peaceful, making it ideal for restful getaway.

Nestled amidst the serene coastline, just a stone's throw away from the vibrant cosmopolitan hub of Hersonissos and neighboring traditional villages, lies a gem of a retreat.The restaurant serves a diverse menu ranging from local delicacies to international flavors. The snack bar complements with light bites and refreshments.Guests can enjoy the indoor heated pool and a well-equipped gymnasium for relaxation and fitness.In summary, this coastal haven caters to all needs, promising a memorable getaway filled with culinary delights and rejuvenating experiences.

We took the tickets and booked this hotel two days before our holidays date and just wanted to relax next to the sea. We were very lucky with the weather in October. The sea was warm and no any waves. We went to the beach every day. There were peace and quiet. Very friendly staff. We are grateful to dear Yulia for her attention and help from the first minute. She also gave us a lot of recommendations. Our vacation was successful and interesting. What we liked it - the cleanliness of the room, the green area, the gym, the clean sea and many different beaches. We found ourselves like in a tropical garden.