The Green Dragon Hotel

Room dirty. Dusty floors and skirting. The walls had been painted around the TV and headboard. Cracks in the ceiling which had been painted over. Stains on the throw on the bed possibly blood? Reported this via email and reception and have still not received a reply.

Superb stay I booked a room as I was attending a dinner dance evening in the ballroom. Everything from the evening meal through to the breakfast was superb. The food was delicious and piping hot, the cocktails were delightful and breakfast was excellent. The staff were all so friendly, extremely polite and welcoming. It was a pleasure staying there.

Charming hotel, be prepared for it to take half an hour to draw a bath. Expect it to be noisy on a Fri/Sat night.

Happy in Hereford What a wonderful place in a wonderful city...staff could not have been more lovely

Convienet to travel to loads of places, including wales, people friendly. Loads of place’s to eat

Starting with the positives, the hotel is conveniently located, offers discount parking, and inside has high ceilings and some perio charm. The rooms were nicely decorated, if not a bit lacking in maintenance (spots of black mould, stained carpets/throw cushions), the shower had good power and the matresses were comfy. Unfortunately, there was an event on right below our room, which we weren't informed about when booking or when checking in. The noise and vibrations from the event were unbearably loud in our room, preventing us from getting to sleep. After enquiring on how much longer the event was planned, we were offered to move to another room. Given the hotel wasn't at full occupancy, it seems strange to me why staff would put guests in this situation in the first. After getting dressed, and repacking all of our belongings, we traipsed across to the other side of the hotel, out of earshot of the event. This second room echoed the decor and ccmfort of the first, so initially, it felt like we'd finally get some peace. Sadly, the room was at the front of the hotel and, in keeping with the style, the large, single glazed windows were less than effective in keeping out the noises from the street...i think the drunks at 2am were our highlight... In all, if you're used to quiet surroundings, I'd caution that your beauty sleep may be affected, and I'd suggest that management have better communication with guests, but all in all, I've had worse experiences elsewhere!