Americana Inn - Henderson

The body wash was empty in the shower the shower curtain should have been threw away . Water stood in the shower stopped up while taking a shower . Very offensive cigarette smell in the room ask to ha e another room and it smelled better but was smelling through the vents. Really bad dog scratches on the bathroom door. We shouldn’t have to ever pay for that kind of service. Would never go back there . No coffee pot no iron old out dated furniture couch had stains on it stains on lamps.

Was quite at night. Room was clean. Breakfast was ok. Staff as great. If you looking for a restful location at a reasonable rate. Would stay again

one staff member or owner to treat me like crap after having to go replace debit card when returned one stated: "When u check out "REMOVE YOUR THINGS" never been treated so badly by any hotel employee I was really upset I had already paid for 5 nights before the 7th I had to go replace debit card which was not my fault but the way I was talked to for embarrassing and hurt me The room was Clean, everything worked except water wasn't hot enough other than that up until April 7, 2026 most staff if not all of the staff was friendly until 1 person, on April 6th my card was locked due to suspicion of fraudulent charges, so I had to go to replace my debit card which was only 2 miles down the road the morning staff understood and also put in consideration that electric went out the day before for 1 hour, later than night and next morning it was raining hard which made me need to leave later to get ID, and I'm Disabled Veteran and can't jump up in rain and leave had to wait to take medication also loosing money in washer and dryer but staff dried my clothes & told will be refunded funded for both next day told only for dryer not $3.75 for washer 2 days later never refunded for washer let's it go after allowed me to keep my things in room to go get new card paid by 2:00pm. When returned was told REMOVE UR THINGS AT check out 11:00am until 3:00pm if you stay again I am a member with Hilton, IHG, and Wyndham, none OF THOSE located here next tune I will just stay in Jackson Tab

We have stayed at this property many times in the last 5 years. Last year when we visited we learned that it was under new ownership. They are doing a lot of renovations to the property, but the breakfast is not as good as it used to be.

Rooms are clean, enviroment controls good, Road noise in the sleeping time is loud. Breafast id a cold breakfast.

Room was clean. No coffee pot but did have coffee in the lobby for breakfast. Staff was helpful.

The room was clean. Front desk was friendly. It’s an old building with old furniture but was very clean. We have stayed before and will stay again.

The room was not cleaned, pull out bed smelled of urine with crumbs all over it and then the second room we got moved to haas mold on the ac/heating unit

Adequate room, breakfast was nonexistent. Staff was very friendly and helpfull.