Top-Hotels mit Spa in Helen

After checking in with Joy,we get to our room is not clean housekeeping was in room next to us,asked Brenda and Sadie if they had done our room I was informed then they had only done the beds the day before and they were playing catch up on the rooms,no paper in restroom,they did a quick clean and said they would be back tomorrow lie #1 We walked down to lobby for paper and was told by Joy that were so very sorry and take some off our bill lie#2 I put in request for housekeeping left the next morning went to town for 5 hrs returned to take a nap room had not been touched. Went back to lobby and asked when they would be cleaning our room was told oh they are on that door have they not done your room yet then asked Joy for trash bags and sheets for the bed another person was doing nothing but giving excuses they come in at 9 they should be there soon lie #3&4 went back up with trash bags and sheets clean the room wake up to our bill slide under our door full cost,needless to say we had enough walked down to checkout and was meet with the most childish nasty vile manager I have ever meet Judy my opinion customer service course is need without your customers you don't have a job

When you stay at Valhalla Resort Hotel in Helen, you'll be in the mountains, within a 5-minute drive of Nora Mill Granary and Helen Arts & Heritage Center. This upscale resort is 2.1 mi (3.4 km) from Unicoi State Park and 5.1 mi (8.2 km) from Chattahoochee National Forest.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including an outdoor tennis court and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This resort has 4 meeting rooms available for events. Free self parking is available onsite.Treat yourself to a stay in one of the 25 guestrooms, featuring fireplaces and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.