Novotel Hefei Sunac

For any hotel location is the key, and although this is located right by the amusement park and water park and chao lake. It doesn’t have good directions or take good care of the walkways to allow people to walk unhindered. A shuttle bus to local spots should be provided. Breakfast which they provided had a ton of options but all of them subpar. If they had only a few things but made well and delicious it would be much better. The air conditioner was the worst. It pushed out humid air and rarely cool enough to drop the room temperature. All over the hotel they have ads for their restaurant but when we asked about it, it was closed. If something is not available, you should not be advertising it. Considered false advertisement. If due to your false advertising I have to go somewhere else for dinner, you should at least pay for the cab fare. Based on the hotel and the number of guests I saw I’m pretty sure you’re only putting guests in floor 8 and possibly floor 9. If that’s the case then each room should be meticulously cleaned. Ours didn’t have soap in the dispenser and was missing the conditioner completely. We were in a no smoking room, there was still a “do not smoke in bed” resin sign. Which was extremely dirty like no one’s cleaned it in weeks if not months. There’s a cute robot you send up to deliver things. But it doesn’t know to wait for people to get off the elevator before getting on, causing a family of 4 with their luggage to be partly trapped by the robot for a few minutes. I’ve had the opportunity to talk to a number of the staff and can see the lower occupancy and time has affected this establishment. But you can still do better.

Very nice and very good price. The breakfast is amazing.

A bit of a ghost town in terms of location. Big hotel but not a lot of guests, breakfast was good and the room was big.

Good place to stay, it has gym and the rooms are good, the breakfast is good

Good hotel

諾富特Zarks Wu服務沒話説，酒店離巢湖近，環境優美，酒店設施齊全，健身房很棒，有氧無氧都能鍛鍊到，房間衞生也是沒話説，清爽乾淨。 必須贊一下這個低調的酒店，跑合肥馬拉松盲訂的終點的酒店，結果真的超近啊，完賽出來300米就到了。有賽事酒店沒有溢價，399的套餐還升級了湖景，雖然沒有宣傳，但酒店為馬拉松選手五點早餐開餐，還有大巴統一送過去。下車地點離起點很近，這是我起點和終點都最近最便利的一次，真的之前每次到起點感覺就已經耗盡了全身力氣。體驗感太好了