Sabi River Sun Resort

Un endroit magique dommage qu’en journée on entende le bruit de la route, le plus ce sont les hippos devant la terrasse . Une cuisine reprenant des spécialités traditionnelles et un personnel charmant, j’y retourne des que je peux mais pas pour leurs safaris qui bien que bien organisés mériteraient un circuit plus court hors des routes goudronnées, sur les pistes, et plutôt et à une allure moins élevée

Arriving from the UK to SA for vacation, I opted to spend a few days in Hazyview to visit the Park. During my stay at Sabi River Sun, we were met with the most professional and hospitable service from Agnes. It was peak times and Agnes made a concerted effort to make us feel the festive feeling in spite of the busy restaurant. I saw this service applied to me, but also consistently to other guests too. In spite of the busy, peak times at the restaurant, Agnes added personal touches with her bright personality and intellectual conversational skills, that made our stay there memorable. Agnes you are an incredible asset to the hospitality industry.

This place is brilliant for families. We nailed it perfect timing over New Years, and the vibe, staff, ambience and general atmosphere was unreal. It's really a special place if you looking for easy, simple, beautiful resort with large grounds. We loved every moment.

Always a treat for young and old. Plenty of activities snd sparkling swimming pools. Any children in the party can play and explore safely. The chalets are wellvappointed and serviced daily. The grounds were in excellent condition making long leisurely walks a joy.

It was my first time at this resort although I have been going to Hazyview for over 30 years. It is a beautiful resort. It was a 2 bedroom for 6. Two bedrooms off the living room, a bedroom with two single beds upstairs. The master bedroom had a one suite bathroom, and a second bathroom between the other two rooms. The unit was spotlessly clean, and it had a well stocked kitchen. The outside space was really big, with a large table, a big barbecue area and two sun lounges. The staff were friendly and helpful at all times. We have stayed in many timeshare resorts in this area but we will definitely be back to this one. It is close to all the local tourist places, the Kruger Park only 20 minutes down the road, God’s Window, Mac Mac Fall’s, Grasscop. Sarbi, and many more places a pleasant drive away. It is very quiet, the grass cutter is out early most mornings but to keep the resort in the excellent condition it is in takes a lot of maintenance. If you have never visited this resort it is well worth a visit.

We were really looking forward to our stay, having visited just over a year ago and thoroughly enjoyed it then. Unfortunately, this visit was bitterly disappointing and fell far short of the standards we expected from a Southern Sun Resort. The room maintenance was clearly neglected. The shower water fluctuated from freezing cold to boiling hot, making it impossible to enjoy a comfortable shower. We did report the shower issue, however, nothing was done about it. The fridge was not working, the air conditioner was faulty, and the utility plug at the desk was loose and coming out of the desk. What has happened to basic maintenance checks before guests arrive? Although maintenance staff came to fix the fridge and plug when we called, this should have been done prior to our arrival — we should not have to spend our holiday time waiting for repairs. To make matters worse, there were cockroaches in my daughter’s room, which is completely unacceptable. Our first dinner was also disappointing. We were told we had to pay cash for drinks as the resort no longer allows charges to be billed to the room due to some guests not settling their accounts. Surely taking credit card details at check-in and settling outstanding amounts on check-out is standard practice at reputable resorts? On Friday evening, chaos ensued at dinner. A matric dance was being held in the courtyard next to the restaurant, and when we arrived, we were told there were no tables available and had to wait in the bar. When I asked the manager why we weren’t informed to book a table, he simply said it was “first come, first served.” After about 15 minutes we were finally seated, but just as we sat down, the matric guests descended on the buffet. The restaurant was swamped, queues stretched through the entire space, and it was nearly impossible to get food. There was very little left of the main dishes, and the dessert station was completely empty. It was obvious that the kitchen had severely underestimated the amount of food required to cater for both regular guests and the large matric group. The experience was extremely unpleasant and poorly managed. What was once a relaxing and enjoyable destination has clearly deteriorated. From poor maintenance and hygiene to disorganized dining and questionable management decisions, this visit was far below expectations. We left feeling disappointed and frustrated On the positive side, the staff were still great — friendly, helpful, and doing their best to accommodate us despite the circumstances. It would seem, however, that management is the real problem and no longer prioritizes guest satisfaction. This resort also hosts numerous overseas tour groups, and I can only imagine what a disappointing impression this must leave on international visitors. Sadly, our recent experience has made us question whether we would return. This is not what we expect from a Southern Sun Resort.

We stayed here with a tour group for a couple Kruger National Park safaris. Great location to do this. Staff was helpful, but not overly friendly. Room was clean and comfortable. Food while we were there was good.

Not the first time at the Resort, but this time we rented one of their Time Share Bungalows. Sleeps 4 in 2 rooms, plus a Mezzanine level with two beds (mainly for children), and 2 bathrooms. We stayed in one on the far side of the hippo pond. It was a great spot, quiet, and excellent accommodation. Interior felt like it had been recently upgraded and decorated. We stayed for 1 week and went into Kruger 3 times via the Phabeni and Kruger gates. Phabeni is only about 20 minutes from the hotel, so quick access into Kruger Park. 18 hole golf course is available for the golfers (though I did not use it this time). Would also recommend booking for the Bird Walk if you have a chance. I would also recommend a trip to Graskop Gorge and God's Window. Close enough for something different! Wonderful, relaxing and a great way to spend a week!