Premier Inn Haywards Heath

We are a local group who meet up regularly at the Premier Inn in Haywards Heath. The staff are friendly and helpful and the facility to meet in their restaurant where tea, coffee and pastries are available for a charity donation, is so helpful to keep the group in touch with each other over the winter. Well done Premier Inn!

Room always comfortable & clean. Don't bother spending money on Premier Inn food - it's not a good experience. Paid £8.99 for Continental-with VERY limited choice, ended up with coffee & 1 slice toast! Get your food from Waitrose opposite!

Best visit to Premier Inn for years. Staff's attention to detail spot on, every staff member was helpful from check Inn & in the restaurant later. They have a new chef in the kitchen from my last visit, and his chicken makhani curry was excellent. Presentation was as good as an Indian restaurant, chillies & sliced onion on top.

We stay at premier inns across the country very regularly, upon our arrival the we had a small issue with the check in (admin error), but the staff were very welcoming, Clare who we dealing our problem managed to sort it fairly quickly, she also looked after us in the restaurant, but unfortunately the food was not up the the normal standards we would expect from the Thyme Restaurant at the hotel, I tried to order a mixed grill be was told the they had no chicken, steak or gammon, so ordered the chicken burger, but when it arrived there was next to no chips which we was told that they had now run out of chips, but a huge portion of coleslaw on the plate, which was far too much, the chicken in the burger was overcooked and dry, but the service was very friendly and helpful and big thanks to Clare. I would recommend staying at this hotel. The rooms are clean and the bed very comfortable, but there is next to no parking available at this hotel if you are in a large vehicle.

After a 3 hour journey to Haywards Heath (or even a short journey) it was really pleasing to be greeted so warmly by a Premier team member. Chris was pleasant, welcoming, informative about early check in, parking charges & breakfast. He is a credit to Premier Inn. Our room (211) was the expected Premier standard, extremely comfy bed & pillows. My only observation would be a new toilet seat is required. We paid extra for breakfast which was great for me as I have the continental choice but my husband paid for the full breakfast option & on going to serve himself there were no eggs, so waited for fried eggs & then there was no bacon or sausages. Should be more attention paid by the chef to provide full option fir guests at any one time. And my husband also remarked the plates were cold. Which I did hear 3 other guests mention. So overall , for the price of £44 for a Friday night in November it was a very good stay.

Friendly staff especially Chris who accommodated our additional needs for access. Lovely comfortable mattress and spacious bed. Delicious croissants. The bar service was great with competitive prices. Would highly recommend would cum again.